Tenant and Low-income Solar Savers Scheme - Live Q&A

This Q&A session has concluded.

Save money on energy bills with affordable solar!

We are investigating a Solar Savers Scheme (Solar Savers) for tenant and low-income households that removes the up-front cost of solar panels.

Under this proposed Scheme, Council would fund the installation of solar panel systems on eligible residential properties, and payments would be made over a long-term pay-back period through a separate rates charge.

Solar Savers will be designed so that energy savings achieved will be greater than the repayments on the solar panel systems.

Please review the Resident and Landlord Consultation Packs and FAQs (see below) before submitting your question(s) during the Online Live Q&A session this coming Wednesday April 27, 10am-11am.

Click here to read the Resident Consultation Pack Click here to read Landlord Consultation Pack Browse FAQ's Click here to contact

Read the Resident Consultation Pack

for project information

Read the Landlord Consultation Pack

for project information

Browse the FAQs for frequently

asked questions

Contact staff for further inquiries.

We will soon be releasing some more FAQs for those interested in the scheme but who are unsure whether to register or not. If you cannot participate, please email the contact on this page.

Save money on energy bills with affordable solar!

We are investigating a Solar Savers Scheme (Solar Savers) for tenant and low-income households that removes the up-front cost of solar panels.

Under this proposed Scheme, Council would fund the installation of solar panel systems on eligible residential properties, and payments would be made over a long-term pay-back period through a separate rates charge.

Solar Savers will be designed so that energy savings achieved will be greater than the repayments on the solar panel systems.

Please review the Resident and Landlord Consultation Packs and FAQs (see below) before submitting your question(s) during the Online Live Q&A session this coming Wednesday April 27, 10am-11am.

Click here to read the Resident Consultation Pack Click here to read Landlord Consultation Pack Browse FAQ's Click here to contact

Read the Resident Consultation Pack

for project information

Read the Landlord Consultation Pack

for project information

Browse the FAQs for frequently

asked questions

Contact staff for further inquiries.

We will soon be releasing some more FAQs for those interested in the scheme but who are unsure whether to register or not. If you cannot participate, please email the contact on this page.

CLOSED: This discussion has concluded.
  • If my house is heritage-listed - are there any compliance requirements or issues that I need to adhere to or be aware of?

    ianbuchanan asked over 3 years ago

    Hi, thanks for your question - common in the ACC area to be heritage listed. 

    If you have a local heritage listed house, the solar panels cannot be visible from the street.  This means the available roof space you have for solar is on the back of your property. 

    If you have State heritage listed property, you will require Development Approval. We waive development fees for installing solar panels on residential properties.

    We recommend contacting Council's Development Assessment team to discuss these issues if you are unsure of your particular circumstances.  The number is 8203 7185.


  • If I get a system put on my property, and future development shades the system within the payback period so that my tenant get little or no value from the system, will I still be liable for the cost?

    Saltypete asked over 3 years ago

    Hello, this is a good question! We will not be able to guarantee that developments will be prevented in the future to reduce impacts on existing solar PV systems.  However part of the consideration of household suitability for solar panels will include assessing nearby future development plans and the impacts it might make to shading of participating properties.  This will enable potential participants to identify any risks as part of their considerations in participating in the scheme.  Once the systems are installed, the current owner of the property will be liable for the repayment period.


  • What saving does ACC expect me to make on my electricity bill?

    Lethal asked over 3 years ago

    Hi, the saving for each household will be dependent on your household electricity use and also how much electricity you use during the day and night.  The more electricity used during the day the bigger the saving.  For example, if you use only a small amount of electricity during the day and the majority of solar electricity is exported this will only receive between 6-8c/kWh feed in tariff.  However, if the solar energy is being used during the day by the household, this will avoid buying energy from your electricity retailer at a cost of 30-35c/kWh. 

    The Darebin City Council scheme produced average electricity savings of approximately $400 per year.  Therefore after repayments on the solar panels of $300 per year this resulted in residents being better off by around $100 per year.  We are aiming for similar outcomes to the Darebin scheme.


  • What type of warranty and who would be responsible for failures?

    Lethal asked over 3 years ago

    Hello, thanks for your question. We would include warranty provisions as part of the tender process for solar providers.  As an indication, installation warranties can be up to 10 years, inverter warranties around 5-10 years and warranties on system performance 25+ years.  Failures under warranty would be the responsibility of the supplier/installer.


  • Are heritage houses assessed separately or do they have to be low income households?

    sue rieger asked over 3 years ago

    Hi, good question.  The aim of this proposed scheme is to assist rental, low-income, concession and pensioner households in accessing solar PV.  If the household also has heritage listing that will be a consideration when it comes to assessing the suitability of the household for solar panels. At this point we have not yet determined the exact criteria for eligibility; we are identifying the level of interest and it will be determined based on the feedback we get through the survey and registration of interest process.


  • Hello, Will the systems be battery-ready to take advantage of this developing technology?

    Saltypete asked over 3 years ago

    Hi, thanks for your question.  This is something we would consider as part of the procurement process.  However, as the scheme is focused on affordability, we would need to ensure that it wouldn’t add too much extra cost to the solar panels and therefore affect the financial benefit to participants.  Also, we need to consider technical issues, such as the compatibility of the hybrid inverters to different battery systems.


  • What is the criteria for low income house holders?

    sue rieger asked over 3 years ago

    Hi thanks for your question.  This is yet to be determined based on the feedback we get through the survey and registration of interest process.


  • Will the panels be manufactured in Australia?

    Lethal asked over 3 years ago

    Hi, thanks for your question, a few people have been asking this.  If the scheme goes ahead we will be going to open tender to find a preferred supplier and installer of solar panels.  The location of solar panel manufacturing is likely to be considered in this process.


  • Hello, Thank you for the opportunity for Q&A. I am interested in some of the costings. my reading of the Victorian example that you provide indicates to me that if the system save $400 per year, my tenant only achieves a $90 per year saving, and the other $310 goes to the cost of the system. Is that correct?

    Saltypete asked over 3 years ago

    Hi, thanks for your question.  Yes that is correct.  However, this is an average saving to provide an indication of the types of savings achievable.  Actual savings will depend on the energy use of each individual household.


  • What will the interest rate be please?

    Lethal asked over 3 years ago

    Hello thanks for your question.  We have not yet determined if there will be an interest rate charged and if so what the rate will be.  I encourage you to register as there is no commitment and we can keep you informed of the proposed scheme design.

  • Hello, Our tenants are mostly out during the day so will use minimal energy that is generated by the panels. They will still have a similar electricity bill to now, so how will they save money if the feed in tariff is 16c (??) per kwh?

    kloedckb asked over 3 years ago

    We will conduct energy assessments of participating households to ensure that there is a financial benefit.  There will be a greater benefit the more electricity that is used in the home.  The feed in tariff is currently only around 6-8c kWh, whereas avoiding energy from the grid will save around 35c kWh.

  • Will the other questions and answers from today be displayed live?

    kloedckb asked over 3 years ago

    Hi, thank you for your question.  As we reply to each question they will be displayed live, and will remain on this page for the life of this project.  We will also update our FAQs section and email this to everyone who has expressed interest.