Background

Ensuring that Council services are delivered efficiently and effectively is a core responsibility and interest of the City of Adelaide. Surveys allow us to directly hear customer perspectives on our performance on a range of services.

The recent disruption with the global pandemic has driven the need for a strategic approach to collecting business information. Collecting detailed, local insights provides the evidence-base for policy development and decision-making in Council. This will not only aid recovery but also assist city businesses to withstand challenges in the future.

Building on the conversation started through the 2020-21 Business Plan & Budget consultation process, we are inviting owners and operators of city businesses to participate in our survey.

The feedback provided through this survey and other recent engagements with businesses will help shape the services that Council will deliver now and into the future.

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Consultation has concluded.

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