UPDATE: Read the latest update regarding our response to the novel coronavirus (COVID-19) situation. Read more.
What services does Council currently provide online?
There are a number of existing online services available from our websites and mobile applications. A list of services is provided in the Related Documents – Current Online Services.
How do I provide my feedback?
There are a number of ways in which you can provide feedback:
Complete the Feedback Form which asks specific questions about your use of Council services.
We have a dedicated website that provides you the opportunity for quick and efficient online feedback. Visit yoursay.adelaidecitycouncil.com for information about the project and online ways to provide your comments. Alternatively comments can be emailed to firstname.lastname@example.org
All written submissions must be received by 5.00 pm on Friday the 19th of October and should be addressed to:
Customer Service Strategy
GPO Box 2252, Adelaide SA 5001
What happens to my feedback?
All feedback received will be collated and considered in the creation of the Customer Service Principles and Online Services Strategy.
How do I know my feedback has been received?
All feedback forms, submissions or correspondence will be acknowledged either by email or in writing so that you know your comments/feedback have been received.