FAQs

The City of Adelaide aims to provide inclusive, accessible streets and concerns have been raised from the community that some e-scooter placement can obstruct the movement of people along footpaths and present potential risks. This is of special concern for people with mobility needs and when e-scooters are left on narrow footpaths creating obstructions or tripping hazards. A Council motion was carried in April 2022 which is being addressed by this trial.

City of Adelaide, working with the e-scooter operators Beam and Neuron, decided that a length of Currie Street – Grenfell Street would be the best location for a trial, as it has high e-scooter use and high pedestrian movement associated with businesses, retail, and public transport. This will:

• Reduce footpath clutter by making the length, plus adjacent side streets with ‘no e-scooter parking zones’, easier for people to move through; and address concerns regarding potential lack of accessibility due to e-scooters obstructing footpaths.
• Enable both operators and City of Adelaide to seek feedback from many different street users, including businesses, bus users, e-scooter users, and people moving along the footpaths, to understand the outcomes of the e-scooter parking controls.

City of Adelaide, working with the e-scooter operators Beam and Neuron, decided that a length of O’Connell Street would be a good location for a trial, as it is a main street with on-street dining, e-scooter use, and high pedestrian movement associated with businesses, retail, and public transport. This will:

• Reduce footpath clutter by making the length, plus adjacent side streets with ‘no e-scooter parking zones’, easier for people to move through; and address concerns regarding potential lack of accessibility due to e-scooters obstructing footpaths.
• Enable both operators and City of Adelaide to seek feedback from many different street users, including businesses, bus users, e-scooter users, and people moving along the footpaths, to understand the outcomes of the e-scooter parking controls.

An e-scooter trial on Currie Street – Grenfell Street commenced in May, followed by the O’Connell Street trial. We will evaluate the outcomes of these trials before potentially installing designated parking areas and restricted parking zones in other areas. With the operators, there is ongoing review of e-scooter operations, and changes including restrictions are introduced at times to address safety concerns.

Immediate concerns, such as those about safety or access will be responded to with potential modifications to the trial, which could include removing a designated parking space location, or moving one to another location. 

We will use feedback to inform the potential further implementation of designated parking areas and ‘no e-scooter parking’ zones. Council Administration will be providing ongoing briefings to Councillors, to help inform any future motions and decisions about restricted e-scooter parking, and the overall ongoing use of e-scooters within the city, which they may choose to make.  

E-scooters are currently only approved under limited trial conditions by the Minister for Infrastructure and Transport, and have been made possible through partnerships between local councils and council-approved fleet operators. The State Government is currently considering the use e scooters and other personal mobility devices in South Australia (commercial or private use) and the data collected through the e-scooter trials will help inform any future plans on their use.

Other Councils within Adelaide are also running trials of e-scooters and we share knowledge with each other, as we trial this new transport mode. We will also be sharing the outcomes of this restricted parking trial, to assist them in making decisions about e-scooter management.

E-scooter users will be informed via the app that there are ‘no parking zones’ with geofencing of certain narrow side streets or laneways in the areas. Users will not be able to end their trip correctly if they try to leave their e-scooter within the narrow streets.

An e-scooter parking trial has been present on Currie Street – Grenfell Street, from 09 May 2022 until the beginning of August 2022.

The O’Connell Street North Adelaide e-scooter parking trial starts in mid-July 2022 and feedback will be similarly sought until the beginning of August 2022.

Once all feedback on both parking trial areas has been reviewed, a decision will be made to retain, modify or discontinue the e-scooter parking controls.

Feedback Form (attached to the engagement pack): You can download the pack by clicking here. You can also request one in any of our venues (libraries, community centres and Customer Centre).

Online
Complete the online survey by clicking here.

Indicate areas of concern on our online City Map by clicking here.

Email your comments to yoursay@cityofadelaide.com.au.

Written Submissions
 All written submissions must be received by 9pm on the date advertised and should be addressed to:

Community Consultation

E-scooter Parking Trial (Currie – Grenfell)

GPO Box 2252, Adelaide SA 5001

We will acknowledge your feedback either by email or in writing.

• We will be using your feedback to address any immediate concerns and potentially modify the trial in response. We will also use feedback to inform the potential further implementation of designated parking areas and no parking zones.
• Council Administration will be providing ongoing briefings to Councillors, to help inform any future motions and decisions they may choose to make. 

In August 2022, we will provide a report to summarise the feedback received from the City of Adelaide consultation and feedback received via e-scooter operators.