Why are we conducting a Resident Survey?

    The City of Adelaide is focused on growing the city residential population, further improving Adelaide’s liveability, and enhancing the wellbeing and resilience of city residents. Understanding the resident experience of the city is fundamental to building strong communities and an enviable city lifestyle. Resident surveys are common across Local Government and we are excited to undertake such a large project.

    What is the purpose of the project?

    The project aims to provide a rich, quality, local level data that is relevant to the needs of the City of Adelaide. The data from the survey may inform:

    • The conduct of City of Adelaide operations and service reviews
    • Activities to improve the city residential experience
    • Activities to market the city (as a place to live, work or play)
    • Activity around wellbeing and resilience
    • Advocacy to other levels of government
    • Progress against Objectives in the 2016-2020 Strategic Plan, and future planning.

    I’m not sure if I can participate, can you tell me more about who can fill in the survey?

    We are looking for people who:

    • Live in Adelaide (5000) or North Adelaide (5006). You can own or rent but Adelaide or North Adelaide must where you usually live. (“Usually” means you have lived there or intend to live there for at least six months).
    • Are 18 years or older.

    People who are not eligible include people who are:

    • Employees of the City of Adelaide
    • Property owners in Adelaide or North Adelaide who usually LIVE elsewhere
    • Visitor on holiday who lives elsewhere.

    Who is 'Intuito' and what is its role?

    Intuito is a market research organisation based in Norwood that is providing specific market research expertise for this project.

    Intuito will be conducting this resident service via telephone as well. This is to ensure that we get a broad representation of city residents to complete the survey.

    The online survey will be open for a couple of weeks before telephone interviewing begins. We apologise in advance if you receive a telephone call to participate in this survey if you have already completed your survey online. It is intended that you only complete this survey once.

    How do I participate?

    You can participate by clicking here to complete the survey online. The survey will take approximately 30 minutes to complete. Participation is entirely voluntary.

    What benefit will I gain from being involved in this study?

    Your responses will help shape the development of services which aim to improve the City of Adelaide residential experience.

    Can I be identified as a participant?

    Responses are completely anonymous and will not be attributable to an individual. All responses will be viewed as an aggregate across the whole sample of respondents. Your comments will not be linked directly to you. 

    Data collected will only be used by for City of Adelaide purposes only and will not be sold or shared with any third party. Specifically:

    If you opt into the prize draw at the conclusion of the survey, your data will only be used to make contact if you are a winner.

    If you opt in to receive the Your Community e-newsletter, your data will only be used to send you emails about community-related news.

    If you opt to register with Your Say Adelaide your data that you provide on registration will only be used to keep you informed of future engagement projects or to invite you to participate in future studies and resident panels relating to subjects you have expressed an interest in. Participation in engagement projects is strictly voluntary.


    What if I have another question that is not addressed here?

     If you have further questions, please contact Megan Fink.

    How can I participate in other surveys for the City of Adelaide?

    You can opt in at the end of the survey to receive communication and be invited to participate in future studies and resident panels.

    You can opt to register with Your Say Adelaide if you would like to participate in future engagement activities of interest to you.