Why do a Resident Survey?

    Our residents matter! Understanding the resident experience of the city is fundamental to building strong communities and an enviable city lifestyle. Our residents are an invaluable source of information and perspective as we strive to refine our services and deliver for the community.

    The City of Adelaide 2020-2024 Strategic Plan has a vision for Adelaide to be the most liveable city. Further improving Adelaide’s liveability, enhancing the wellbeing and resilience of city residents, and working to ensure environmental sustainability are key tenets of the 2020-2024 Strategic Plan. You will find questions on each of those topics in the survey.

    The 2020-2024 Strategic Plan includes ‘measures of success’.  A number of these are tracked through questions in the Resident Survey.

    What is the purpose of the Resident Survey?

    The Resident Survey provides rich, quality, local level data that is relevant to the needs of the City of Adelaide. The insight from the survey may inform:

    • the strategic and operational priorities of the City of Adelaide
    • activities to improve the city residential experience
    • activities to market the city (as a place to live, work or play)
    • activity around wellbeing and resilience
    • advocacy to other levels of government
    • Park Lands and Mainstreets planning and activations
    • progress against objectives in the 2016-2020 Strategic Plan, and future planning.

    How was information from previous Resident Surveys used?

    The information from previous Resident Surveys has been used to:

    • inform engagement and activities for resource recovery.
    • understand residents’ environment choices and position marketing for community activities and the incentives on offer through the Sustainability Incentives Scheme.
    • provide part of the evidence base for developing the 2020-2024 Strategic Plan
    • track progress on priorities around wellbeing and resilience, safety, arts and culture
    • define programs and activities to support the wellbeing of young people living in the city
    • inform promotions and activities for National Nutrition Week and the review of the Public Health Plan
    • assist residents with planning for emergencies
    • assist Council with determining service priorities and to measure service performance
    • inform advocacy to other levels of government
    • inform the review of Community Land Management Plans
    • inform events and activations as part of the Mainstreets Revitalisation Program

    I’m not sure if I can participate, can you tell me more about who can fill in the survey?

    To complete the survey, we ask that you: 

    • live in Adelaide (5000) or North Adelaide (5006). You can own or rent the property you live in, but Adelaide or North Adelaide must where you usually live. (“usually” means you have lived there or intend to live there for at least six months). 
    • are aged 18 years or older. 

    People who are not eligible include people who are: 

    • Property owners in Adelaide or North Adelaide who usually LIVE elsewhere
    • Visitors on holiday who live elsewhere.

    Will I be identified as a participant?

    • Responses are anonymous and will not be attributed to an individual. All responses will be viewed as an aggregate across the whole sample of respondents. Your comments will not be linked directly to you. 
    • Data collected will only be used for City of Adelaide purposes and will not be sold or shared with any third party. Specifically:
      1. If you opt into the prize draw at the conclusion of the survey, your data will only be used to make contact if you are a winner.
      2. If you opt in to receive the Your Community e-newsletter, your data will only be used to send you emails about community-related news.
      3. If you opt to register with Your Say Adelaide, your data that you provide on registration will only be used to keep you informed of future engagement projects or to invite you to participate in future studies and resident panels relating to subjects you have expressed an interest in.

    What if I have another question that is not addressed here?

    If you have a question about this research, please contact Megan Fink at the City of Adelaide.   Megan’s phone number is (08) 8203 7561 and her email is m.fink@cityofadelaide.com.au.