FAQs

Our residents matter! Understanding the resident experience of the city is fundamental to building strong communities and an enviable city lifestyle. 

The City of Adelaide 2020-2024 Strategic Plan has a vision for Adelaide to be the most liveable city. Further improving Adelaide’s liveability, enhancing the wellbeing and resilience of city residents, and working to ensure environmental sustainability are key tenets of the 2020-2024 Strategic Plan. You will find questions on each of those aspects in the survey.

The 2020-2024 Strategic Plan includes ‘measures of success’.  A number of these will be tracked through questions in the Resident Survey.

Resident surveys are common across Local Government and we are excited to undertake such a large project again in 2020 and build on what we learned from the 2019 survey.

While we received over 100 responses through the Business Plan & Budget consultation process, it is important to continue this conversation with specific groups in the community to build on what we heard. We want to hear specifically from city residents so that we can gather more detailed information to base our decisions on.  The questions in the Resident Survey about Council’s services are also being included in a Business Insights Survey to collect like information from people who own or operate a business in the City of Adelaide.

The research aims to provide a rich, quality, local level data that is relevant to the needs of the City of Adelaide. The data from the survey may inform:

• The conduct of City of Adelaide operations and service reviews
• Activities to improve the city residential experience
• Activities to market the city (as a place to live, work or play)
• Activity around wellbeing and resilience
• Advocacy to other levels of government
• Progress against Objectives in the 2016-2020 Strategic Plan, and future planning.

The findings of the 2019 Resident Survey have been valuable to many City of Adelaide activities. These include:

·as part of the evidence base for developing the 2020-2024 Strategic Plan

·to track progress on priorities around wellbeing and resilience

·to define and offer programs and activities to support the wellbeing of young people living in the city

·to inform promotions and activities for National Nutrition Week

·to inform the 2019 review of the Public Health Plan

·to assist residents with planning for emergencies

·to assist Council with determining service priorities

·to inform advocacy to other levels of government and projects such as the City Plan and the Adelaide Aquatic Centre Draft Needs Analysis

·as inputs to the Dynamic City: Arts & Culture Dashboard https://www.cityofadelaide.com.au/about-adelaide/dynamic-city-arts-culture-dashboard/

To complete the survey we ask that you: 

• live in Adelaide (5000) or North Adelaide (5006). You can own or rent but Adelaide or North Adelaide must where you usually live. (“usually” means you have lived there or intend to live there for at least six months). 
• are aged 18 years or older. 

People who are not eligible include people who are: 

• Property owners in Adelaide or North Adelaide who usually LIVE elsewhere
• Visitors on holiday who live elsewhere.

• Responses are anonymous and will not be attributed to an individual. All responses will be viewed as an aggregate across the whole sample of respondents. Your comments will not be linked directly to you. 
• Data collected will only be used for City of Adelaide purposes and will not be sold or shared with any third party. Specifically:
  1. If you opt into the prize draw at the conclusion of the survey, your data will only be used to make contact if you are a winner.
  2. If you opt in to receive the Your Community e-newsletter, your data will only be used to send you emails about community-related news.
  3. If you opt to register with Your Say Adelaide your data that you provide on registration will only be used to keep you informed of future engagement projects or to invite you to participate in future studies and resident panels relating to subjects you have expressed an interest in.

If you have a question about this research please contact Megan Fink at the City of Adelaide.   Megan’s phone number is 82037561 and her email is m.fink@cityofadelaide.com.au.