Give us your feedback about the UPark $6 for 3 hours - short-stay parking trial

by Engage, about 4 years ago

From 2 July 2012 we will commence a parking trial at three of our UParks offering a discounted rate of $6 for up to three hours parking – less than half the current cost - providing convenient short-stay parking, 7 days a week.

Tell us what you think about this trial?

This consultation has concluded.

  • Bizarre over 7 years ago
    I was appalled today when leaving the Gawler Place UPark to have paid $25 dollars!! I saw the sign advertising 3 hours flat rate for 3 hours...but did not see advertised that I would then have to pay an extra $19 for that extra hour??? Dirty trick I thought...and certainly puts me off coming into the city for medical appointments and a then a bit of shopping. I could not believe it!!
    Hide Replies (8)
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for your feedback. In response we will add more signage at the entrance of Gawler Place to increase awareness of the charges. The intention is certainly not to trick anyone into paying higher fees for parking, but to make short term parking cheaper and more accessible. We also have a number of car parks which may be more suitable for you to park in if you plan on staying in the city for a longer period such as our Frome St/North Tce car park or Topham Mall. Visit our website at www.upark.com.au for a complete list of locations and prices to find the best car park for you. We also have a handy little pocket guide that you can print off to carry with you which shows the locations and prices for each of our car parks. Just click on the 'New Price guide' link on the front page to access the pocket guide.
      Hide Replies (4)
      • Bizarre over 7 years ago
        I am very disappointed that you suggest another car park that may "suit my needs". this one has suited my needs for as long as it has been there! The signage inside the car park, I believe, has your "old fees"... i have actually not been charged accordingly. You may well add signage...so, if you are taking my feedback on this, I would hope to be refunded this amount!
      • emoshea72 over 7 years ago
        The location of the Gawler St car park is ideal for my requirements and I have also discussed the issues with the inaccurate and misleading signage in the past with the car park manager.
      • Disgruntled over 7 years ago
        It's cheaper to pay after 3 hours and then take your car out and back in again
        Hide reply (1)
        • Thea over 7 years ago
          Not a bad suggestion--I'd still prefer that they kept the old rates and didn't hit us with these massive 25 and 30 dollar fees, but if this trial becomes a permanent thing, I think a lot of people will probably do just that.
    • Thea over 7 years ago
      I couldn't agree more! I was lucky enough to get in under the 3hr mark--just--and only pay the $6, but when I saw the rates increased by $19 for an extra hour, I was shocked. My family and I rarely spend less than 4hrs in the city, so to have to spend money on lunch, shopping and a 25 dollar parking ticket would be out of the question. If these rates continue, we will NOT use these car parks. The old rates were much better because Sundays were cheaper, and the rates only increased by $4 per hour, not $19! I also found it to be a dirty trick: rope people in with cheap parking for a quick stay, but don't hit them with the massive fee they'll be paying if they move into the next hour.
    • SJH over 7 years ago
      So does this mean it is actually for 2 hours not for 3?
      Hide reply (1)
      • Admin Commented Brandon Neumann over 7 years ago
        The $6 fee applies right up to 3 hours but not over 3 hours. So you do get 3 hours for $6
  • MyriadArdor over 7 years ago
    I think it is a great idea, I can be in town with no anxieties of how much it will cost to park the car.The other day I had to go into town to return some products to Myers/Jurlique (which no one was working at Jurlique on that particular day) I had an hour lunch with a friend and it cost me $12 to park my car in U-Park Rundle Street. Parking costs are a major concern for most shoppers. I prefer to come into town than visit the shopping centres so yes I think the flat rate is a great idea.
  • MyriadArdor over 7 years ago
    Another idea that I have submitted more than one to the Adelaide City Council is that Fees should be clearly displayed Outside Car parks BEFORE entering the car park.ALL pay car parks in Adelaide have the prices after you have already entered the facility, I believe a quick decision to be made before entering the car park, by having that particular days prices large and clear for customers to see. Large and clear with that particular days fees, so your eyes aren't scrolling through some tiny figures and what day is it to see what the charge will be.There where wont be any more unpleasant surprises like "Bizarre" had experienced.
  • gianttwins over 7 years ago
    Certainly the prices for short term parking in the city are ridiculous - amongst the most expensive in the world. My one concern is that Adelaide is relentlessly a car city and is not at all pedestrian, public transport or cycle friendly. Encouraging people to come by car to the city reinforces that polarity
  • Adelaide Booksellers over 7 years ago
    HiIt is fantastic - but needs more publicity. For the casual visitor to Rundle Mall it works perfectly! Keep it going please and some more advertising of it would be great.CheersAdelaide Booksellers
  • samleske2000 over 7 years ago
    It's a fantastic idea. Adelaide City Council is a high profit-making machine, although in most cases it's denied. Parking around Rundle Mall near Kintore Avenue is crazily expensive.U-Park'ing' for $2 per hour, is extremely reasonable and a great incentive for people to visit and shop in the inner city and know they can do so affordably.
    Hide Replies (6)
    • pauligee over 7 years ago
      Bike parking is free.....
      Hide Replies (2)
      • bangga over 7 years ago
        Bike parking is useless for people who actually NEEEEEEED to drive to the city... I'm a professional musician and have a drum kit to load in and out of venues.. I dread coming into the city, but that's where the work is... So sick of this "nanny state" ideology...
        Hide reply (1)
        • pauligee over 7 years ago
          What is nanny state about it Bangga? I'm simply pointing out that for some people, there are other options. So be sick all you like, but if you rode a bike, your body's immunity would improve, as might your demeanor.
    • samleske2000 over 7 years ago
      Of course. Everyone in SA should be expected to ride a bike into the city.I mean, cars shouldn't really exist at all- should they?
      Hide Replies (2)
      • pauligee over 7 years ago
        Clearly we're on the same page then. :)
        Hide reply (1)
        • Admin Commented Brandon Neumann over 7 years ago
          Thanks Samleske2000, Pauligee & BanggaThe challenge of any city council is to ensure balanced transport options are encouraged with the aim of reducing congestion to ensure people can get around and utilise the spaces in the city easily. There will always be times when driving is a priority, and therefore a need for accessible parking. This is what we are trying to achieve and why we are engaging the community to provide feedback on this trial.
  • Business Centre Tenant over 7 years ago
    As a business with some casual staff, this is a good start for them to have cheaper parking when doing shorter days. However, three hours parking for a three hour work shift unfortunately is not enough, minimum short duration should be 4 hours. I am sure there would be lots of workers who would be very grateful.
    Hide Replies (4)
    • pauligee over 7 years ago
      or maybe you might allow them access to showering facilities, they might reduce traffic congestion and ride their bikes and utilise free parking...?
      Hide Replies (3)
      • Business Centre Tenant over 7 years ago
        Good idea, unfortunately our building is old and we don't have those facilities.
        Hide Replies (2)
        • pauligee over 7 years ago
          Should we perhaps apply some pressure to ACC to provide such facilities to the public? This is something worth their consideration should they truly wish to change the way commuters and visitors access the city.
          Hide reply (1)
          • Business Centre Tenant over 7 years ago
            In the 60's and 70's there were public showers and bathrooms which were great when you went out straight from work. They used to be in James Place I think. They might still be there.
  • wombat over 7 years ago
    What about more bike parking in this area?Parking in town is so difficult I never take my car to town anyway.The ACC has scared me away with all the parking rules and fines.By the time you pay for parking to is too expensive to shop in town.
    Hide Replies (2)
    • Admin Commented Brandon Neumann over 7 years ago
      Did you know that there are free undercover bicycle stands in our Rundle St, Gawler place and Wyatt St UParks? From my experience these are underutilised and I always manage to get a spot.
    • pauligee over 7 years ago
      Completely agree; I only use the car if the whole family is coming into town, otherwise I ride my bike or if it's with one of the kids, public transport.Car parking in town is actually already quite cheap, but I find driving in town is rarely pleasant.
  • emoshea72 over 7 years ago
    I have also been 'stung' by the Gawler Place carpark advertising their parking rate at $3 - but not mentioning that it's charged per 20 minutes until you read the sign inside the car park - who can do anything in town in 20 mins? It takes 20 minutes to park your car in that car park! I have paid $18 in that car park by the time I have attended my appointment and returned to my car without even being able to stop for a coffee or pop into the Mall. I definately encourage cheaper casual parking in the city - I would consider visiting the city on more occasions that when absolutely necessary to do so.
  • Paul Harris over 7 years ago
    I am in two minds - my wife has had to bring friends in for medical appointments (and not everyone is highly mobile) and found parking rather pricy so I support the cheaper parking from that point of view BUT I think there are too many cars in Adelaide already so why try to encourage more?
    Hide Replies (2)
    • stueee86 over 7 years ago
      A lot of people drive. The short stay parks are to promote short stays, encourage casual visitors to the city shopping precinct and give people an easy to understand price. Whilst I agree to many people drive into the city, this is more long (whole day) parking by daily workers. Reducing the number of casual shoppers reduces profitiability of business whilst then making it easier for long term parkers to drive into and out of the city. The council could target cars in the city, but I think its an initiative better done in tandem with the state government. Improving bus and train times to the city is the way to do it. Increase dedicated bus lanes reduces bus times whilst increasing car times.
    • stueee86 over 7 years ago
      Double Posted...
  • Greywig over 7 years ago
    This is a great idea. Totally support it. Just do what you can to make it known.I was watching a great video recently (http://youtu.be/rrWMPabpECE). The speaker made the point that councils have access to streets that private companies can only dream of. Use it to get your message across.
  • parden over 7 years ago
    I go to the market every Friday. The Grote Street park is excellent and the cost is reasonable. The cost is easily saved by the cheap and good quailty produce available. I eat at the food court and the car park cost i $3. Can't complain about that. However, the Council frighten me when they rabbit on about making it easier for bikes etc. I am 67. There is no way that I could ride a bike and carry my goods.
    Hide reply (1)
    • HDCP over 7 years ago
      Totally agree with you - all this waffle about stopping cars in the CBD is completely impractical for most people. Either you want our money, or you don't! I'm not catching public transport to the movies/theatre at night on my own, or in inclement weather, or when I am making large purchases, etc. Let's live in the real world. This new initiative is a great idea and I hope it is well supported so that it becomes the norm.
  • glorac13 over 7 years ago
    This is not really an incentive to get people to use public transport......there should be more park and drive facilities. I park in Nth Adelaide and get the free bus to town....works very, very well
    Hide reply (1)
    • HDCP over 7 years ago
      I'm sure the good people of North Adelaide would just love us all taking up their parking spaces (scarce as they already are for people wanting to shop in North Adelaide).There is nothing better about parking in North Adelaide and catching a bus to the city than simply parking in the city! It's just more time consuming, inconvenient and unnecessary.
  • Songsting over 7 years ago
    $6 is a good start, but still not cheap enough to attract me to do shopping in the city. If I can't get cheap street parking e.g. On weekends, I simply avoid the city for shopping. Saving parking fees goes a long way to being able to afford to make some discretionary purchases. Therefore I will still shop in the suburbs 95% of the time.
  • jayjay over 7 years ago
    Lower rates encourage me to come to the city.I often visit Palace Nova cinema
    Hide reply (1)
    • Rdx over 7 years ago
      Make sure you film and coffe doesn't go over 3 hours otherwise it's $25 for parking. I got caught!!!
  • paris over 7 years ago
    I was totally shocked and speechless today when leaving the Gawler Place Upark , i paid $25 dollars for just over 3 1/2 hours . When did this price rise happen? I knew nothing about it !! That is it , i have had ENOUGH of being cheated out of my hard earned dollar!!! I will in future choose *NOT * to visit the City but spend my money elsewhere!!!!!!!!!
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      The pricing change occurred on the 2nd of July. It was advertised by signage within all of our car parks in the weeks leading up to the change as well as promotion via radio and several newspaper articles. Whilst we unfortunately cannot reach everyone with promotion activities, to stay up to date with all things UPark, you can sign up to our enewsletter via our website (www.upark.com.au) to be notified of any changes to car parking specials.
  • janeb over 7 years ago
    Great idea, as it will encourage people to come to town again. However, rates need to be displayed PROMINENTLY and BEFORE entering the carparks, and the rate for > 3 hours jumps substantially. Public transport is inconvenient for me, ie 1 hour by the time I walk to the bus, catch the bus into town and get where I want to be (9km as the crow flies!). However, as this offer only applies to 3 Uparks it needs to be publicised very well to get takers.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for the feedback. We will look at increasing the size of the pricing boards in the car parks to make it more visible.
  • TomWilson over 7 years ago
    I think that Council should be doing its utmost to encourage people to catch public transport to the City. People travel to Europe so they can enjoy cities that aren't absolutely swamped with cars like ours is. Compared with the regional shopping centres, our city is well served by public transport. Council should be closing the Grenfell St U-Park because all that does it encourage cars to use Grenfell Street, which should be a bus-only corridor. The proposed trial is not sensible.
    Hide Replies (4)
    • Admin Commented Brandon Neumann over 7 years ago
      Adelaide City Council sold the Grenfell St UPark in 2010. The car park is now privately owned.
    • MyriadArdor over 7 years ago
      Were not Europe, I'm a bit over people comparing Adelaide to Europe and interstate. Were unique and proud of the way we are.
      Hide Replies (2)
      • TomWilson over 7 years ago
        Well, if you are happy about cars being more important than people - I am sorry for you! In European cities the people are obvious, public transport is well used, and cars are used to a signficantly lesser extent than they are in Adelaide. A major proportion of our city is set aside for the motor car rather than for human beings. Our city could be so much more attractive, safe, and vibrant if it were not for the priority we give to individuals in cars.
        Hide reply (1)
        • MyriadArdor over 7 years ago
          Sorry to get you off side: In my life experience living in Adelaide, I have lived in town as most of my life living 5 mins from town. I enjoy the fact I have a busy life and pop into the markets and can still get a park as well as pop down to rundle street. I'm a solo parent and I go to uni and have my own business, I don't have time for public transport, every time i've used it. It has made me late for important board meetings and I just can't afford to have that nu-reliability when I'm on such a tight schedule.I lived in London and Greece, traveled to 9 countries and some time in Sydney recently, I agree they all have a great buzz and the public transport system is friggen amazing, and you don't even need to buy a car. What I was trying to say is each city is unique and I was just trying to say that we can not compare ourselves to other cities. Adelaide is as everyone says, a big country town.
  • AWEA over 7 years ago
    Great idea but a little disappointing they are all located in the east end of town
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      We have undertaken the trial with these 3 car parks because most people using them park for 2-3 hours at a time. What other locations would you like to see the $6 for 3 hours offer apply?
  • Townie over 7 years ago
    I think the new rate is great if you're planning to be in town for 2 to 3 hours but what if I only want to pop into town for half an hour or an hour? It's outrageous to think that I should pay $6 ! Couldn't there still be a separate rate for the first hour to allow for the brief visits?
  • HDCP over 7 years ago
    An excellent initiative - the high price of parking has been a disincentive for a lot of people for some time now. I'll give it a go soon.
  • Disgruntled over 7 years ago
    Dear Sir, While I appreciate the need to encourage people to the city this is a disadvantage for me as I frequently require 1/2 and 1 hour parking for work appointments so will no longer be using Upark. How about first hour free or continue at $4 I can currently park for 2 hours for the price of 1 as an ACC resident so will be worse off. It will not encourage me to the city as I seldom visit for more than an hour and used to pop in for a couple of things. Alas no longer. I will either park at Myers for $5 or walk or catch the bus so won't be using car parks at all . Yours Sincerely DisgruntledSent from my iPad
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for your feedback. We understand that the with the flat rate trial, the usual resident discount will not bring you the same benefits. At these three car parks (UPark on Gawler place, Rundle St and Wyatt St) during the trial, you will actually receive $6 off of your parking with your ACC resident’s discount, no matter how many hours you are parked.
  • Katieo over 7 years ago
    Like Bizzare, I was shocked by my unexpected ticket price.Signage isn't very clear - I thought it was a $6 flat rate. The $25 fee after three hours is really expensive. I am happy to play up to $15 so that I can have the flexibility to enjoy my meal and not have to rush back to my car within 3 hours. Maybe on Friday night late shopping you could increase the length of time for the flat rate? This would encourage people to come to the city, spend, dine etc. It's crazy that there is such a huge jump from $6 to $25. I don't plan to use that car park again. It's disappointing though - I really find the location very handy.
    Hide Replies (3)
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for the Friday night flat rate suggestion. Let us know which car park you were you using and we will evaluate this idea as part of the trial analysis. Also, have a look at our pocket guide on our website; it shows our current $6 night flat rates at Pirie/Flinders, Topham Mall, Light Square, Central Market and Grote Street.
    • juliette over 7 years ago
      I reckon tiered pricing would work better. I've been stung before with the exhorbitant price rise but if the cost increased from $6 to $16 for 5 hours or something, it'd shock me less!
      Hide reply (1)
      • Liberty over 7 years ago
        I would love it if there was a Friday night parking deal at the Gawler Place or Frome St U Parks. Great idea :)
  • parden over 7 years ago
    Just leave things alone. Past Councils that were lead by experienced people made good decisions. The prices should just increase by inflation. The last visioanry Lord Mayor in my opinion was Steve Condous. He cared about street kids. His council beautified Hutt, King William & O'Connell Streets. This lot keep giving a free kick to Westfield.
  • Ride-a-Bike Right over 7 years ago
    Include sufficient facilities to park bikes please.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      All UParks accross the city have under cover 'toast racks' for cyclists to use free of charge. Do you find that there aren't any available when you need to use them?
  • DonnaM over 7 years ago
    I think its a good idea, it will certainly encourage more people to come into the city to shop and eat out... I love shopping at the Central Market on a Friday night, but finding a low cost or free park is a nightmare. On the other hand I think its also good that people are encouraged to use public transport more (from an environmental and congestion point of view). The city is so focused on cars, it would be nice to see more walkable areas and improve public transport links.
  • Maria123 over 7 years ago
    My daughter, a uni student who works part time to support herself has just arrived home in tears. She had no idea that car parking rates had changed, nor had the other people in the queue at the time. Where was your advertising campaign? Obviously it's not working very well as it's not getting to the people who use this park on the weekend ,to make matters worse she lost her ticket or alledges the attendant didn't return it to her. She had to pay another $30 dollars at the exit as by this time she was so upset she just wanted to get home.I hope any other initiatives you trial don' disadvantage workers. We as a family will not use uparks again.Maria123
  • cityworker over 7 years ago
    I work regularly in the city, listen to the radio every day and did not hear anything about this changed rate. The only notice I saw was inside the lift on the way back up to my car, having already paid for my ticket, because I always use the stairs. I was very angry to have to pay a $30 fee and will definitely not be using this park again. It seems a bit ridiculous that the extra two hours I used the park cost me $24.
  • Rdx over 7 years ago
    What a rip off. 3.5 hours cost me 25 dollars on a Sunday afternoon. So much for going in to the CBD to see a film. A 400% increase in price after 3 hours - very corrupt practice and false advertising. You've lost my business even if you abandon this ridiculous trial. 6 dollars for 3 hours - smoke and mirrors.
  • annoyed over 7 years ago
    As Sunday visitors/shoppers your trial leaves us flaggergasted. Don't you want visitors to the city? We went in to Wyatt Street to discover the $25 cost after 3 hours after we were already in the park and to add insult to injury there was $5.00 all day available just over the road. It may have some merit for weekday business users but it will either keep us away from the city or from your parks. We use the car for Sundays as we often have goods to carry which is not practical on the bus to the hills and these visits are usually combined with family activities such as going to the Gardens, Library, Museum etc. The city was half dead (small shops particularly) yesterday (8 July) by the way so that should concern you. We often use the bus during the week for business type visits (eg Blood Bank, medical, meetings etc). On those sort of visits though if we need to go elsewhere and need the car while out even three hours is a bit short for a meeting and a meal so we are getting put off !
    Hide Replies (2)
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for taking the time to give us your feedback; being a trial it’s really important for us to hear about these personal experiences. We’re sorry to hear it didn’t work well for you on Sunday.We want to make sure everyone going into our parks is aware of the change; do you think the Wyatt Street UPark needs more signage? If so, any suggestions - sometimes customer can cut through all the clutter and come up with a solution we haven't thought of?If you don’t want to use the new fee structure again, there are six other city UParks that have longer term parking options. You can find all the information on the UPark website upark.com.au.
      Hide reply (1)
      • annoyed over 7 years ago
        Thanks Brandon - used Wyatt Street today - it was suitable for today's time and location needs - but also learnt that your'e trialling 6 hour flat all day Sundays. That makes sense and is supported of course for all the benefits that my initial comment raised. If that was the arrangement when we first met with the trial (on a Sunday) then probably it is true that the trial is not as apparent to drivers entering as it could be - once you enter the gate then you are relatively distracted and committed until you have a pause to read any notices. You have a bit of a challenge I think to get the message through clearly at the entry point and probably time will overcome the 'first time' frustrations that have been submitted - not easy. Thanks for again your reply. Much happier now!
  • Purple73 over 7 years ago
    The 3hrs for $6 is a great start but too much of a price hike from $6 to $25 - it should be more gradual than that. This needs to be rethought!
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for the feedback Purple73, we’ll take it on board.
  • dragonsbloodcreations over 7 years ago
    The rates should never have got as high as they are anyway in little old Adelaide so this is a welcome relief. I hope it helps small businesses there. If it had been this cheap when I had my shop in Peel Street, I might still be there. More people more business for all.
  • johnman over 7 years ago
    I really like the new pricing and used it to my advantage last Friday, $6 for three hours is fine for me. I think a park n ride in North Adelaide and other areas outside the city would be good also, and could provide cheaper alternatives for those who need to stay longer.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi Johnman, excellent to hear the trial pricing worked for you! Hope you had a great night. Thanks for the suggestion too, we’re always open to hearing about ideas for commuting to the city.
  • MyriadArdor over 7 years ago
    Well on the 4th July I commented what a great Idea. Help city businesses, I used to go to London Beauty Spa for my hair cut and colour, but the added expense of parking.Today I visited London Beauty Spa for a one colour and cut, by the time I walked back to my car I was 3 hours and 15 mins and was charged a ridiculas $25!!! what a rip off, my wonderful day out to make myself feel better was dampened by a rip of charge of $6.25 per hour! from paying $6 for three hours!! I'm just as upset as Bizarre and think the council should re-reimburse shoppers for this fine print.It should be charged a NORMAL hourly rate after the three hours. How disappointing Mr Stephen Yarwood.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi MyriadArdor, we’re sorry to hear about your experience yesterday. Thanks for taking the time to let us know.We want to make sure everyone is prepared and aware of the changes; do you think more should be done to inform parkers before they enter the selected UParks?If you’re visiting any great Rundle Street shops like London Beauty and Spa and don’t want the new fees, you can park in the Frome Street UPark which is not part of the three month trial.
  • Evie over 7 years ago
    Firstly, I would like to commend the ACC for providing a platform for citizens like myself to have our say and make suggestions. I can empathise with Maria123's daughter. I am a 22 year old uni student, fully supporting myself and have always used the Gawler Place U-Park because it is (..was) convenient and relatively affordable. I could park cheaply for an afternoon lecture quick and easy in the case of having no change for machines. I could also justify to myself the higher price if I stayed longer for shopping. I felt that for the convenience, it was fair. No way can I justify to myself $25 for 3-4 hours! That is such a huge increase from $6! There needs to be a more balanced scale of pricing. $25 for 3-4 hours is too much. $6 for 1 hour is also too much. The only happy parker here is he who parks for say 2-3 hours. That's the best deal. Anyone outside of this is getting ripped off. It's just not equitable.The first thing I said to my housemate when I got home was.. "U-park pricing has gone up."...and she said "What?! Again?! I'm not parking there anymore."Thanks for hearing me out.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for taking the time to give us your feedback Evie - food for thought.If you would like an alternative car park for when you stay longer than 3 hours you could try Light Square or Frome St (depending on which uni you go to). Check out the rates on upark.com.au (there's a pocketguide you can print off too so you can carry a map of locations with the relevant pricing).
  • Jill Gower over 7 years ago
    Being a regular user of the above car park, I was shattered when coming back to my car after a meeting last week, to find that instead of the after 4 pm maximum fee, I was charged $25. I attend two meetings each month in the evenings in Rundle St. . I take this opportunity to do some shopping first and then meet with other people who attend the meetings for a quick meal before we head up to the Writers Centre. I live in the Adelaide Hills and catching a bus in the evenings is out of the question for me. I am in my seventies and and do not want to wait around at bus stops or get off in darkened streets when I get home. While I can see the benefit of the short term park during the day at $6 for 3 hours, this does not cover people who need to be in the carpark a bit longer in the evening. The drastic jump from $6 to $25 once you tip over three hours is totally unaffordable to me. There are a lot of people affected by this that attend the same meetings. Are you intending to bring back the maximum lower fee for over 3 hours in the evening? I do not want to have give up these evenings.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi Jill, thanks for getting in touch, it's great to get feedback from workers coming into the city as well as shoppers. This will help us evaluate the trial and decide how to proceed from October onwards.I understand your feelings, sometimes driving is a good option. There are 2 other car parks really close to Rundle St that might help you and your colleagues for this meeting: the Frome Street/North Tce UPark and the Pirie/Flinders Street UPark - see our website (upark.com.au) for the locations and pricing, our customer centre on Pirie Street also has details on UPark locations and pricing.
  • kscott over 7 years ago
    I was absolutely appalled when I went to the city on a Tuesday during my holidays to catch up with a friend for lunch and a movie. I was charged $25 under the new parking trial. I was in the city for 3 and half to four hours at the most. I see this as a ridiculous amount of money to be charged. This will not encourage me to come into the city as the price of just dinner/lunch and a movie is effectively doubled when you consider the parking fee. If Adelaide City Council want people to come into the city and create a vibrant atmosphere they need to consider the charges for parking or significantly improve public transport into the city from all suburbs. A flat rate of $6 for 3 hours might seem attractive to some, but in reality 3 hours is not a significant time if you go into the city, browse the shops and stop for a coffee or meal. At times when the city is busy, e.g the Fringe, Clipsal, Festival etc. will these ridiculous rates still apply?A reasonable flat rate charge for short term parking is a great idea. But this should not raise longer term parking to an extreme amount. Early bird parking does not apply for someone who wants to come in the middle of the day for a reasonable amount of time. Not only have the attendants been removed at the U Park in Rundle Mall (do those people still have a job?), but now we are being slugged ridiculous fees.
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    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for taking the time to give us your feedback Kscott, we will take it all into account when we evaluate the trial at the end of September. Your feedback will help to determine what our pricing structure will be during busy times like the Fringe.If you need longer term parking than 3 hours you could try Frome Street UPark (right next to Palace Nova) - see the rates at upark.com.au.
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      • kscott over 7 years ago
        Another option that could be applied is that similar to that at the Norwood carpark under the Hoyts cinemas. If a person buys something on Rundle Street or in Rundle Mall, businesses could validate the parking ticket and provide 3 hours free parking. Then reasonable hourly rates could also be applied. On Saturday I went to the movies as well as lunch and only paid $4 for parking as my ticket was validated by the cinema.I honestly still believe that these new rates will adversely affect the number of people who go to the city. The Hungry Jacks carpark is in a convenient and safe area and it would be terrible for people to be pushed out further due to these price hikes.
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        • Admin Commented Brandon Neumann over 7 years ago
          Good suggestion. Would you be more likely to shop at a store that validated your parking than one that didn't? Would it influence your decision to shop at one store over another if you knew your parking would be validated?
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          • kscott over 7 years ago
            Yes - I think that would make a difference to me. If the cinema validated, it would not affect my decision as to where I ate on Rundle Street, but if I was just going out for lunch or dinner (with no movie) it would most likely affect my choice. I think the cinema and the restaurants would be the natural choice for this kind of arrangement rather than some of other shops on the street. If there are any services on Rundle Street or in the Mall (e.g. beauty salons, doctors, optometrists etc) these would also make sense to be part of such an arrangement.
  • steve! over 7 years ago
    I think $6 is way too expensive,especially if you only park for 1 hour. I liked the old fee structure. It gave you more options.
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    • Admin Commented Brandon Neumann over 7 years ago
      Hi Steve, thanks for getting in touch and sharing your views. We will take this into consideration as part of the review.
  • dinesh over 7 years ago
    I was surprised, or rather "Shocked" when I had to pay $ 30 for parking on a Sunday, 15th July, at Gawler Place Car Park. On a Sunday, I have been used to paying $ 6 flat for the whole day. The signage was deceptive and did not clearly state that Sunday was included. I cannot believe that the cost of parking has gone up 5 times !!!! It defies logic and common sense. This has certainly put me off from visiting the city for shopping on the weekends. The Adelaide City Council and the local business are going to loose big time by this stupid decision made by the council.I hope the council has the courtesy to reimburse disgruntled shoppers during the course of this trial and retain their business.
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    • Admin Commented Brandon Neumann over 7 years ago
      Hi Dinesh, thanks for your feedback and sorry to hear about your experience on Sunday. Would you like to see the Sunday flat rate restored to the Gawler Place car park after the trial?If you're shopping in Rundle Mall again one Sunday you might like to park inTopham Mall, Pirie/Flinders or Frome St/North Tce - these all still have the $6 flat rate on a Sunday and are just a few minutes walk from the mall.
  • RAManagement over 7 years ago
    Speaking with a Restaurateur this morning in Rundle St - says a customer complained that the carpark cost more than her dinner! Not happy. Also lots of feedback from persons wanting to park short term ie half an hour are annoyed over the $6 fee - why not step it over the first 3 hours to the $6. We need people to "come to town to shop" - businesses need to prosper and need all the help they can get.
  • daytripper over 7 years ago
    I was extremely disappointed to find out tonight when I went to park as usual on a Monday night that the flat evening rate had been stopped, I had an email about the $6 flat rate for 3 hours but there was no mention that the evening rate had finished. Three hours is not enough if you are going into the city for dinner and then for it to jump to $25 for 4 hours is just crazy. I will not be parking in there again with these prices it is far cheaper to just park in the street as it is free after 6pm anyway. I don't know what you are hoping to achieve with this stupid system but I for one will not be using it in the future. You are making it harder and harder for people to spend time enjoying the city and pushing people to the outer suburbs. Well done for another ridiculous scheme.
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    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for your feedback Daytripper; we are yet to get much feedback on the nightrates and appreciate you taking the time to tell us about your experiences and views. Sorry to hear about your experience on Monday night, what do you think a good length of time is for the night flat rate?If you are going out for dinner another night you will find the night rate still operating at the following UParks:Grote StreetLight SquareTopham Mall, andPirie/FlindersThe night flat rate is $6 and times vary, you will find the details at upark.com.au
    • daytripper over 7 years ago
      It needs to be at least 5 hours you could park all evening form 4.30 pm for a much cheaper flat rate. I like this car park as it is convenient to where I go, I used to always use the Target one but changed to yours because of your good rates looks like i will be going back to Target.
  • _erin91 over 7 years ago
    Paying a flat fee of $6 if you park for less than 3 hours is great ONLY when you have to shop in the city briefly during the day. However, I am often in the city working late and the UPark right above Hungry Jacks was always one of the best for me, because if you parked after 4pm you would only ever have to pay $3.50... NO MATTER HOW LONG YOU STAYED!Now, I have to keep an eye on the time and make sure I don't stay over 3 hours or else I'll get slapped with a disgusting $25 or $30 fee!I'm in the city alone and I don't like parking my car far away from where I am, so the Hungry Jacks UPark was always the best for me, it was cheap AND close, so I always felt completely safe... Where am I supposed to park after 5pm now that will still be just as cheap?I strongly think this $6 flat fee should not apply after 5pm and the prices for parking should be displayed and advertised CLEARLY before you enter the car park.
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    • _erin91 over 7 years ago
      Or better yet just keep the original fee system, there wasn't a problem with it at all. It seems like this will drive people out of the city rather than bring them in
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for your messages erin91, it's good to hear your thoughts on how the fee structure should work and your feedback on the previous night rate at Rundle. The trial concludes at the end of September so keep an eye on the website for any revisions to Rundle's pricing.We do have a couple of UParks with night rates you could consider using for your shopping trips on Friday nights in the meantime:Pirie/Flinders - $6 flat rate after 7pmTopham Mall - $6 flat rate after 6pmThey are a few minutes walk from the Mall, one at either end.
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      • _erin91 over 7 years ago
        This is nothing to do with shopping on Friday nights. I'm a student and spend most nights studying on campus because it's quieter than studying at home.I also work in the city some nights at random. I feel like you are suggesting I should rearrange my own timetable to fit in with the car parking fees. It's easy to see from most of the comments left on this site so far, no one is happy at all with this new fee structure. It seems people will be driven away from the city... Perhaps if public transport was better, the cost of car parks wouldn't be an issue for people?I really hope the Adelaide City Council actually listens to the people in regards to this matter.
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        • Admin Commented Brandon Neumann over 7 years ago
          Apologies erin91, not trying to make you feel that you should rearrange your schedule at all. I definately understand how hard it can be study at home. If your house is anything like mine, I sometimes think studying at a nightclub would easier! How long do you spend in the city at night? if a special night rate was introduced but had to have a time limit, what do you think is reasonable?I can assure you that all feedback submitted will be taken on board when assessing this trial.
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          • _erin91 over 7 years ago
            The length of time I spend in the city at night always just depends on whether I'm there to work or to study. I think the special night rate shouldn't have a time limit at all, especially if the car park isn't a 24 hour car park. If the UPark was to shut at midnight then I think the night rate should go from 5 until that closing time of the car park. I think it feels silly to make people pay $30 or more when they're in the city at night time. I know that fee only applies when they stay over three hours, but even if they stay for 3 hours and 10 minutes, that extra 10 minutes costs them that $25 fee.
  • sophie over 7 years ago
    I have been using the upark on pulteney/rundle st for years on Sundays when I go to work for an all day rate of $5 I don't see how the slogan of U-park u save can be valid when on Sunday15 july I was obliged to pay $30!!!More warning should have been given for these changes in June - ie flyers on windows and a flyer that stipulated honestly that the all day rate would not be available at that facility and the posters that they have up are not honest even the people who were advertising the change in the mall -(after I had been stung) did not realise that the deal was not any better for us. I have already left a complaint by phone as when I paid my $30 3 other people complained about the charge and the supervisor overwrote the system for them and they paid $5 - I had already paid and he would not give me a refund.
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    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for taking the time to tell us about your experience - sorry to hear it didn't work out for you on that Sunday.Rundle is a great carpark for shopping, I use it myself sometimes.You may like to know the trial ends on 30 September and we will take your comments into account when analysing the results. In the meantime you may like to consider using the Pirie/Flinders UPark - it has an all day Sunday flat rate of $6 and is only a few minutes from Rundle Street and the Mall (it also has an all day Saturady flat rate of $6).
  • Kel over 7 years ago
    This is a great initiative, particularly for students studying in the City who may have 2 hour classes, and have to pay big $$ for that third hour when they're heading back to the car, or want to have a bite to eat. Clear signage about prices before entering the car park is really important for transparency, not stinging people once they have received their ticket or have cars piled up behind them.I do however also strongly agree with other comments that we need better public transport to encourage and enable people to move about Adelaide including North Adelaide and Norwood.
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    • Admin Commented Brandon Neumann over 7 years ago
      Thanks Kel,Glad to see the trial is working for you! Do you have any suggestions on how signage can be improved or what would make you take notice of the rates before entering the car park?
    • Kel over 7 years ago
      One e.g. I can think of is the carpark on Frome Rd; I think it's actually an ACC one - early bird in this particular car park is 8:30am, whereas others it's 9am or even sometimes 9:30am. Having that clearly signed prior to entry, or changed to 9am would be beneficial just as one example.It's good to see the Council is reviewing parking generally though. Another thought is around ticket machines on the street that accept notes - not only coins. I'm often stuck without enough change.. but obviously replacing these would come at a big expense.
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      • Admin Commented Brandon Neumann over 7 years ago
        Thanks for your feedback Kel, this is really helpful and we will review these as part of our planning.
      • Admin Commented Brandon Neumann over 7 years ago
        Hi Kel, I loved your idea about the on-street ticket machine so went and found out what we are doing on this front:We have recently updated some of our ticket machines to accept credit cards. The ticket machines that accept credit card, as well as coin, payment have been installed in Rundle Road, Bartels Road, Kintore Avenue and Victoria Drive in 10 hour, 4 hour and 3 hour parking zones. Several more credit card ticket machines will be installed in War Memorial Drive very soon. We are also looking at machines that will allow payment by phone.Does this work as well as notes for you?
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        • Kel over 7 years ago
          Hi Brandon,Thanks again for your quick replies. That's great - really pleased to see this happening. Just makes life a little easier!CheersKel
  • feli_s over 7 years ago
    I am absolutely disgusted by this decision. I am a regular city goer especially on weekends and while I don't mind paying for parking the fact that now if I stay only an hour I have to pay $6 and worse if I decided to make a day of it and spend over 3 it is going to cost me $25 - $30. Adelaide City Council is constantly complaining that our mall is dying and then they do this!! ACC one of the main reasons people don't shop in the city is the fact that you have to pay for parking. Why not put cheap rates on weekends (or only Sunday), make street parking on Sundays free and perhaps people might consider heading in. I am a dedicated city shopper and I have been shopping in the mall my entire life but even I am considering giving it a miss from now on because why would I waste the price of a nice t-shirt on parking when I can park in the suburbs for free??
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    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for sharing your feedback and ideas Feli_s. We will take them into account when reviewing the trial.You may also like to know that this trial is only in 3 of our UParks: Rundle St, Wyatt St and Gawler Place. Some of our other UParks still have the weekend flat rates, night flat rates and a staggered pricing structure for the 1st 3 hours - check out our pocket guide for the rates at each car park http://stage.coa-dev.net/assets/coa/UPark-pocket-guide-june2012.pdf
  • movie fan over 7 years ago
    You definitely have not won me. The bit about $6 for three hours OK for normal weekdays, but not happy with the rest. Instead of an encoragement price to get people into the city supporting its businesses, or even a progressive increase after the three hour mark its bang straight to $25 even for a miss of a minute or two. I used to be able to park all day for less than what 4 hours would cost now.I come to town to watch movies and have a meal, or to keep a medical appointment or do some specific shopping. Last weekend I parked in the Rundle St Upark expecting the usual fees and times. I walked straight to the movie at the palace nova got my tickets watched my movie and the three hours were up before I even walked back to the carpark. I had a quick meal and that took me a couple of minutes over the four hours to the $30 mark. I live in the country and drive down to the big smoke for a night out usually on a weekend. I am an older guy approaching retirement, my wife has a bad back and the public transport is just not convenient enough to get close to my destinations without big waiting times especially if I need to catch several buses to get there. so I take my car. Last weekend it cost me more to park my car than it did to see the movie with my wife and have something quick to eat. It effectively doubled the cost of my night. I understand the need to manage limited resources in the city and I dont expect to pay nothing as council needs to pay for the things it provides, I also have no angst about encouraging CBD livers to use bicycles etc If I lived nearby in the city itself and I was capable I would ride or walk, but dont finance your push bike action plans with my movie pleasure. If you were truly sincere you would abolish all peferential parking around the town hall for your councillors and insist they walk, ride or catch transport to attend their meetings. If you dont walk the talk why would you expect anyone else to.I certainly wont be coming into the CBD anywhere as often now and I will be writing to my picture theatre and my regular eating and shopping places telling them that council parking rates are why I wont be coming. I am not alone, I have since discovered that many of my friends from the country have also recently been caught by this as well and they too are hopping mad. It makes going to suburban centres much more attractive rather than coming into the city and getting ripped off in buckets full. A lot of us are not young and fit and you have obviously not realised the impact of alienateing the ever growing numbers of aging baby boomers that still want an interesting life in retirement and those that come from the country areas where car transport is the only realistic option. You may be going energy friendly but you are not aging friendly.
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    • Admin Commented Brandon Neumann over 7 years ago
      Hi Movie fan, thanks for taking the time to let us know of your experience and your thoughts on how we can improve it. The trial ends at the end of September and we will take your experience and your ideas into account in its review.We understand people need to use different modes of transport to suit their needs and as the City Council we need to balance these priorities to keep the city flowing. We are happy to support people in their preferences.As part of this I hope we can support you; are you aware of the Frome Street UPark? This is the closest UPark to Palace Nova and it has a Sunday flat rate of $6 so you can enjoy the whole day without being concerned about the length of time you are in the city.You can see pricing, location and opening times here http://upark.com.au/#frome
  • Concerned Citizen over 7 years ago
    $25 to pay after 3 hours is a joke. No way. 3 hours parking to shop in the Rundle Mall is not enough time.The whole problem or bigger picture is that the media coming out of the ACC Council says anti car and pro bike. The reality is that cars are needed to come into the city with cheap car parks to be supplied so businesses in the CBD can try to make money and therefore try to survive. What you see is more bike lanes, more car congestion, and fewer car parks on roads, and you hardly see a bike on these bike lanes. Bring the good old days back with angle car parks along Hindley St, Grote St, Franklin St etc. The planners have got it wrong here. What you see today is more empty shops, less car parks on the Roads therefore less shopper traffic.
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    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for your feedback John. The draft Integrated Movement Strategy for the city is about finding a balance between transport options to support people in their transport choices. Bike SA estimate that around 8000 bikes come into the city each day. As a driver I think it’s great that other people ride their bike as it reduces congestion for me when I have to drive.Also, I personally like the sound of less vehicle congestion in the CBD especially when I’m sitting outside at a café having dinner. What does everyone else think?
  • LoveAdelaide over 7 years ago
    Overall I support the $6 flat rate for up to 3hrs, but the jump to $25 for 3-4hrs is excessive. If you must pretend Adelaide needs to charge so much for parking, how about the following rates:0-3hrs $6.003-4hrs $12.004-5hrs $25.00>5hrs $30.00Having a slightly more delicate jump is a lot friendlier to visitors who have meetings that go a few minutes over time, or that get waylaid (heaven forbid) spending money with city shops and restaurants. The jump from $6 to $25 is rude and gets people angry. (Believe me, I've taken the car park lift with people that were just over the 3hrs - they're not happy).
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    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for your feedback LoveAdelaide; this is something we will explore as part of the trial review. We also appreciate the suggested price structure, it helps us to see your expectation in this much detail - thanks for taking the time to share it with us.
  • Harps over 7 years ago
    Hello Ideally it would be nice to have one rate for a certain time frame and that rate only changes once a year, so everybody that does like going into the city will instinctivley know what cost they will be up for and what the date is for changes to that rate on the aniversary? say July 1st??What do you think?
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    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for the idea Harps.Can I clarify to help me understand - are you suggesting a flat rate for a certain time frame or a consistent rate per time frame (e.g. $3 per hour every hour regardless of what day it is or what time of the day). If I have missed the mark completely please help me to understand so I can put your idea forward when we review the trial.Thanks again for taking the time to provide us with feedback.
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      • Harps over 7 years ago
        Yes your on track! I think its always best to 'keep it simple stu..... ' the "Kiss" principal. It then becomes part of the culture! people instinctively know that if they come in on a Friday to shop after midday its $xyz, and doesn't change until July 1st the following year! an example of keeping it simple! The flat rate applies to all ACC parks (U Parks) and the word gets around!Rgds Haydn
  • Kinnoda over 7 years ago
    I love Adelaide, however I feel that when people here whine about the cost of car parking, they really should consider that we are one of the cheapest places in Australia in which to park your car in a downtown area.I agree with the signage suggestions; sometimes I have often driven into a car park and not wanting to hold up those behind me, I have not been able to read the price boards in enough time. I have used that 10 minute grace time period to drive out of the car park and then back in again, just so I can see the fees. Even having them next to the elevators on a graffiti and vandalism resistant board would prevent confusion and act as a reminder for people as they leave the car park.I also think that it needs to be better publicised that each Council UPark has bicycle parking provision. Although I do not ride a bike myself, I am very supportive of those who do and would like to see as many people using this option as possible, where practical.Three hours is more than enough to grab what you need from the shops and to have a bite for lunch with a friend. I suppose it is just a matter of carefully balancing the Council's desire for people to catch public transport and also attracting people into the city to shop. We have a great central shopping area; the comments regarding 'Westfield' should be disregarded. One only need to experience an average US downtown to realise how lucky we are here to have such a vibrant mall with shops and major department stores. Keep up the good work; it is great to have a fellow planner as the Mayor of this fine city.
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    • Admin Commented Brandon Neumann over 7 years ago
      Glad you are enjoying the city Kinnoda - I love being here too.Thanks for your ideas; we will look into the signage at the lifts. I agree with your suggestion of increasing our promotion of the bike facilities at our UParks - I am looking at this now.Do you have any ideas of how we can make the signage easier to read quickly at the entrances?
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      • Kinnoda over 7 years ago
        I think if it is UPark that I have not been in for a while, I find myself frantically looking for the signage for pricing as I enter. It is very easy to misread (the day and applicable rate, for instance) and in some car parks, entails you walking to the entry bay after you have parked the car to check the correct pricing. This can often be dangerous, especially if busy. I believe the ten minute grace period is a legal requirement, due to the board at the entry that lists the pricing forming part of the 'contract' that drivers enter into when parking and allows people the opportunity to drive out if they do not accept the conditions or pricing. Bit difficult to take in all of that information, especially if there is a bank of cars behind you as you are going through the booths to get your ticket!At the end of the day, consumers are entering the car park because they need somewhere to park and would be more than happy to read signage on their way out down the elevators or stairs. Maybe for the younger generation like myself, an 'app' for Android or iPhone that lists the pricing for all Council car parks would be beneficial?
  • BruceF over 7 years ago
    My wife and I are retired, and often come to the city to see a film at the Palace Nova, do some shopping and have lunch at Zen House in Bent Street. All up, we're usually in the city for 3 to 4 hours. Yesterday, as we were leaving U-Park, just by chance, we noticed the new rates. $25 for more than 3 hours? Forget it - parking in the city is too expensive anyway. Thankfully we noticed in time to leave. For us, this trial will mean that we spend less money in the city - it's as simple as that. I suspect it will be restaurants and cafes and places like the Palace Nova, the Museum and Art Gallery and Elder Hall concerts that suffer most from this trial. It seems like Adelaide is no longer a city to be enjoyed at one's leisure.
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    • Admin Commented Brandon Neumann over 7 years ago
      Hello BruceF,Thank you for your thoughts on the trial. Just to clarfiy, this trial is likely to make you come to the city less and not more often for shorter times? If shops or movie cinemas or restaurants were to offer a discount on parking for visiting them, would you be more likely to come to the city for those reasons?
  • Eclair over 7 years ago
    I like to come down from the country and meet friends in the evening for a movie at the Palace Nova and then a meal nearby. Last Friday I parked in the Upark with just enough time to walk to cinema, purchase tickets, etc., and saw a great movie. By the time we left the cinema we were all at least 2 minutes into the $25 ticket zone. (It made that 10 minutes of previews and adverts an expensive business.) What a rip off. No more evenings out in Adelaide for me. Likewise during the day, if I had to attend meetings I would always extend my stay to include a meal and shopping. Quess I will just have to make do with the bleak old 'burbs. Sounds like a very effective way to kill the city restaurant trade.
  • David 36er over 7 years ago
    I wish to lodge a complaint regarding the $6 for 3hours Parking trial.My wife and I parked at the Gawler Place car park at 12:25 today, Sunday 29th July and exited at 4:16pm. We expected to pay a fixed Sunday rate and did not notice any signage to the contrary on entry. On returning to collect the car I noticed a damaged and incomplete sign glued to the footpath indicating a $6 charge but was completely surprised to see the $25 fee come up on the cashier's display. We had lunch in the Rundle Central Plaza and spent a leisurely time visiting a number of stores finishing with an iced coffee before retrieving the car.We didn't come to Rundle Mall to do some quick shopping, we can do that closer to home in the suburbs, but rather to make an event of the trip. The idea of a reduced rate for the first 3 hours of parking may have merit midweek but the jump from $6 to $25 is punitive and is a disincentive to enjoying the Mall and its ambiance, particularly on a Sunday.In contrast, the Myer Centre Carpark offers a maximum all-day Sunday rate of $8.In summary, I feel that the jump of $19 from $6 to $25 for a few minutes up to an hour in excess of 3 hours of parking is unwarranted, misguided and punitive, particularly in the absence of effective signage.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for sharing your experience David 36er.What would you consider to be a more suitable jump in price, keeping in mind that $6 is a significant discount on the usual 3 hr rate?Also, do you have any suggestions as to how the signage could be more effective?
  • lib over 7 years ago
    i was also shocked to be charged $19 for the 4th hour cant afford that maybe it needs to be advertised after the 3 hours charges revert to normal
  • RichardM over 7 years ago
    Please keep the $6 fixed charge for Topham St on weekends. My wife and I as retirees love to come in to town to shop and browse on the weekends but it is difficult to carry things home on the bus. Bus frequency is also a problem. We therefore prefer to use the car for weekends. We don’t mind walking across the CBD to get to places – it is the certainty of knowing we have transport when we want it and that we can carry things is the key but an hourly charge would limit our capacity to be flexible if we decided to stay on at a restaurant.
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    • Admin Commented Brandon Neumann over 7 years ago
      Hi RichardM,I agree, the $6 all day flat rate at topham mall is a fantastic rate, and a convenient car park to walk to most attractions in Adelaide.
  • Not happy over 7 years ago
    $6 for 30 minutes in Gawler Place - won't be caught by that one again. Very adverse move for short stay visits.Also why the rubbish with having to register to make a comment when I have no intention of using this site again? Is council intending to capture email addresses for marketing purposes?
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for the feedback on the short stay visits.There are a couple of reasons for email address being captured as part of the ‘sign up process’. Firstly it is so we can let you know if someone has replied to your comment. We also need to be able to contact people if a comment is moderated (independently) due to inappropriate language or anything nasty like that. From our side, we want to make sure you are a real person and not a robot coming on here to post about cheap medications from overseas (those robots are sneaky like that). We are always after community feedback on initiatives being proposed by council so if you indicate as part of the ‘sign up process’, we can then let you know when new consultations are open that may be of interest to you to provide feedback on.
  • t1nas over 7 years ago
    Great idea, makes it more affordable and will certainly encourage me to nip into the city more. Word of warning though, don't stay over the 3 hours or you can be stung with a $25 fee, instead of the $6. To be honest, I think it should clearly be displayed on all advertising for this trial so there are no nasty surprises. I only found out as I went onto the website, I may be wrong but I didn't see it on any of the flyers or the other advertising material.
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    • Admin Commented Brandon Neumann over 7 years ago
      Thanks T1nas,We have tried to be as transparent and balanced as possible with the marketing so far but your feedback is noted and we will look at that moving forward. I am always interested to know the best way to reach people with this type of information so I am curious to know where you first heard about the trial?
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      • t1nas over 7 years ago
        Hi Brandon, I first heard about the trial when my husband brought home the flyer after being given it whilst walking through the CBD. I've just checked the flyer, no mention there of the 3hour + fee of $25.
  • divermin over 7 years ago
    When I saw the sign for $6 for 3 hours as a trial, I was really impressed as I always park at the UPark in Gawler Place. However, when I returned, I got stuck in a huge line up to pay which bumped me over the 3 hour limit. I then got hit with a $25 fee! The advertising is very unclear about the extra charge after 3 hours. I will be looking for other car parks in the future to avoid this happening again.
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    • Admin Commented Brandon Neumann over 7 years ago
      Hi Divermin,Thank you for taking the time to provide your feedback. Just quietly, we have built a 15 minute "buffer" into the pricing structure to allow a bit of leeway for instances of queues and unforseen problems that may prevent customers from paying prior to the 4 hour charge taking effect. This should mean that if you are 15 minutes over your three hours at Gawler place, you should still only be charged $6. Did you find this didn't occur or do you think this should be extended?
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      • divermin over 7 years ago
        I was obviously cutting in close to the 3 hour limit, however I was in the line for an extended amount of time. I realize I could have paid at the gate however I didn't want to use my credit card, therefore I waited in line as I wasn't aware of the penalty of going over time. I suppose the real issue was not being made adequately aware of the bump up to $25 after this time. My main concern is going over this limit again due to unforeseen circumstances.
  • Griffen over 7 years ago
    I signed up to the Upark member offer a couple a weeks ago due to an appointment the sign up directed me to a phone number which I called the staff indicated that the "tickets" would come by snail mail and after that I could park at a cheaper rate. It seems the system is in before 9.30am, receive the park slip and drive and park, on return use the parking slip,then use one of the 15 slips that were sent by mail. So I parked in the Gawler Place Carpark went to the appointment which did not last long, returned to the carpark only to find that the "car" could not be released without paying an additional fee before 2.00pm, so I waited for 1.5 hours (my hourly rate is $45.00) paid the $14.00 and thought never again. May I suggest a prepaid card, one that the owner can top up and then swipe to pay the fee, the prepaid money could attract interest with which the ACC could use to lower the parking fees and make it more attractive to park in Adelaide, could be dreaming on the last sentence.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi Griffen, thanks for the feedback and the suggestion. We are looking at new technologies at the moment to make it easier for customers - hopefully we can work out a loyalty offer as part of this to make it more attractive to use UPark. Are you subscribed to received news from UPark - we will be keeping people in the loop through our newsletter? You can sign up from our home page www.upark.com.au
  • hembrow over 7 years ago
    I have been doing most of my shopping in the city because of the 3 hours for $6 lately
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Great to hear the trial is working for you, Hembrow. Do you prefer any carpark in particular?
  • Griffen over 7 years ago
    You can trial all you like but if you fail to drop the price customers are going to go elsewhere just like me, I had some training to attend to in Flinders Street found a great little carpark, nothing fancy, no multpile stories in fact built from corregated iron. The dispensing machine did not accept notes only coins but did accept Visa just a little tricky to operate for the first time but on the Early bird rate it was $13.80 all day, no release time of 2.30pm you can drive out anytime you wish. If you wish to compete ACC then this is what you will be judged against, $1.97 an hour, sometimes in business you have to lose some money to make more than you lost.
    Hide Replies (2)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi Griffen,Thanks for the feedback. If it is early bird you are after, UPark on Rundle St & Gawler Place both have $13 all day earlybird, with no ‘release time’. If you prepay your early bird fee at UPark on Rundle, you can stay right up until midnight for no extra charge.
      Hide reply (1)
      • Griffen over 7 years ago
        You just have to wonder Brandon, I said in a previous post that I had to attend training, well it was to do with local government and some of the fees charged for building, now I am aware that fees charged are there for a purpose and not all a syphoned off to general revenue. I now look at Adelaide's skyline through a developers or builder's eye's and see the number of active projects going on and the income that it generates and consider that $6.00 a day would be more realistic and is one of the reasons that suburban shopping appeals to me. I live relatively close to a major centre and can use the carpark for 4 hours without incurring a parking fine, yes that's free, so why would I shop anywhere else, if they do not have the article that I want I either order it or drive to another suburban shopping centre, good luck with the trial but the difference between a reasonable price and greed is in the amount asked for the service.
  • Dorothy over 7 years ago
    I recently attended a function in a city hotel on a Friday evening and was horrified after I had entered the car park to discover that parking would cost me $25.00. This is more than double what I would have expected as being reasonable for a park of 4-5 hours in the evening. I was expecting a simple flat rate and was distressed that the parking charges were not apparent until after I had entered the car park. The flat rate for 3 hours was fine, BUT the penalty for exceeding those three hours was unreasonable.I also visit the Central Market every Saturday morning, meeting family for breakfast and doing the weekly shopping. The rate at which the cost of parking has escalated in recent years is unacceptably high. With having shopped at the market for so many years, I am very familiar with shopping patterns and have noted that this year the patronage is lower than I have ever seen it before. I can easily get a table for breakfast. The traders must be hurting. One would have to ask what role the cost in parking fees has in turning away visitors to the market.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hello Dorothy,Thank you for your feedback regarding Councils $6 for 3 hour car parking trial. It is important for us to receive feedback and personal experiences and opinions such as yours to assess the trial at its completion.Could you give any suggestions of how the signage could have been easier to see? I know it is frustrating to see the fees after you have already parked and may not have time to move your car within the free 10 minutes assigned for these instances and make your function on time.Are you aware of the Topham Mall UPark and the Pirie Flinders UPark both of which continue to offer a flat night rate of $6.00 and are within walking distance of many city venues? http://stage.coa-dev.net/assets/coa/UPark-pocket-guide-june2012.pdf
  • anothercommenter over 7 years ago
    It should be called the $25 to $30 trial, not the $6 trial. I don't have a problem with the short stay rates, but these longer stay rates are excessive, especially for out of hours parking. If I come into the city in the evening or the weekend, to go to a movie or attend a concert, or a fringe show, for example, it used to be great to use this parking station. It wasn't full, it was economical and you didn't have to worry about leaving your car on the street. Now it is more expensive than the price of the show!!! There is nothing convenient about needing to park several blocks away to make one's evening affordable.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Thank you for your feedback regarding Councils $6 for 3 hour car parking trial. It is important for us to receive feedback and personal experiences and opinions such as yours to assess the trial at its completion. As you know, the trial of the short term parking fee in Council’s Wyatt St, Rundle St and Gawler Place UParks from the 1st of July will provide City visitors with a flat rate of $6 for up to three hours of parking, less than half the previous price for up to 3 hours which is a huge discount on previous rates for short term parking throughout the week.The review process will also include looking at the total pricing structure for these UParks.
  • lizzie over 7 years ago
    It's a joke! I was so annoyed that you could be slugged $25 to park in the city.It does not encourage people to come into the city to shop. It's not worth it. You are better off going to the suburbs. You want people to come into the city and want the shops to be open on public holidays and get people spending but to be charge $30 for parking for more than 4 hours + is apalling.Yes the first 3 hours are great as it's $6 but after that really needs looking at.I won't be rushing back to the city.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Thank you for your feedback regarding Councils $6 for 3 hour car parking trial. It is important for us to receive feedback and personal experiences and opinions such as yours to assess the trial at its completion. As you know, the trial of the short term parking fee in Council’s Wyatt St, Rundle St and Gawler Place UParks from the 1st of July will provide City visitors with a flat rate of $6 for up to three hours of parking, less than half the previous price for up to 3 hours which is a huge discount on previous rates for short term parking throughout the week.Weekend visitors can still take advantage of discounted day rates at Pirie/Flinders and Topham UParks and a Sunday rate is avaialable at Frome St UPark. Prices maybe found here http://upark.com.au/
  • anothercommenter over 7 years ago
    I can see that the moderators of this comment list are trying very hard to put a positive spin on the trial. However, I can also see that the huge majority of people who are commenting are annoyed, distressed or appalled by the $25 to $30 fee for longer stay after hours parking. I would hope that this gets accurately reflected in the summation of feedback and fed into the evaluation of the trial.Can I suggest that the summary report from this trial is made publicly available, as I for one would like to look at it and see that it does correctly represent the feedback, because it does bother me that the moderators appear to be biased in favour of the trial.
    Hide Replies (2)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi Anothercommentor and thanks for your feedback.The three car parks where the $6 for three hours is being trialled are primarily for those shoppers and visitors who only need to make a quick trip to the city, saving them up to $6 a visit. There’s still plenty of longer term parking around for those who need it in the six other UParks.Council is closely monitoring progress of the trial and all feedback received on Your Say Adelaide. Once the trial has ended, Council will receive a report on its success, including feedback received, before deciding whether to continue with the discounted rate. A summary of the feedback received and reasons for continuing or not continuing with the rate will be made public
      Hide reply (1)
      • anothercommenter over 7 years ago
        Thank you for your reply, however I would to point out that you have again only mentioned the $6 for three hours aspect, when clearly what people are commenting about over and over again is the $25 to $30 aspect of the trial. I don't see why the $6 for three hours needs to be connected in any way with the very high prices for after hours longer term parking. Could you let us know why these particular $25 and $30 prices were selected, and why they were implemented for after hours as well as for office hours parking?
  • Agoodah over 7 years ago
    The increase from $6 to $25 for that extra hour is ridiculous! I'm a student, and have two short days per week, I have class on these days late so I drive in so I don't catch a bus in the dark. I have a three hour block, so I get in to town at say just before one, and my class will finish at hour. By the time I get to the park I would've been there for over three hours, and no doubt I would be charged that extra $19. Three hours isn't enough for it to be called "short term" parking. Most places call short term parking five hours maximum, heck, even four hours is short term. But three? Nope.This being said, the first three hour rate is really really good. What gets me is the gigantic increase for that extra hour.Also, having a flat fee of $30 for >4 hours of parking is also ridiculous. Why not charge it in hourly blocks like you used to?This just sounds like a money-making sham to trick people into coming in to the city.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi Agoodah, thanks for your feedback. I agree the 3 hours for $6 is a really good deal. If you believe you will be longer than that time then the longer term price does need to be factored into the decision making process for sure. Not sure where you are going for your class but the Frome St UPark is $14.50 for between 3 & 4 hours and may suit your needs. Check out upark.com.au for pricing at the other UParks.
  • seajay over 7 years ago
    What is this!! I was literally in the city today for 20 mins and it cost me $6! Shocking! I believe that a quick trip under 15mins should be free and anything 15-30 mins should be $2.50 flat rate after that you can do what you like price wise. Annoyance - if I have to go into the city, I have a list and a time frame (I'm on a mission) but having to pay through the nose for the privilege of been organised and achieving jobs in an 1 hour and paying for the 3hrs lazy people would use doesn't sit well! Abandon keep 3hours as $6 flat but under 3 should be cheaper! Trial needs to be better tapered to peoples needs
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi Seejay, thanks for taking the time to provide us with your feedback on the 3 hours for $6 trial in the three UParks closest to Rundle Mall. Did you know there are other UParks that continue to offer a tapered pricing rate starting from under 30 mins, if Frome St UPark is close enough for you to still do your amazing 20 minute errands it has a rate of $3 for under ½ hour; if you are over that though the flat fee offer is better. You can check out all the rates easily in the pocket guide upark.com.au/guide .
  • BelindaAP over 7 years ago
    Great idea! I needed to go to lunch last Friday at Rigonis, but had to drive in from Mile End as I was picking my children up from their City school after the lunch. I remembered about the U Park trial and went to the Wyatt St Park for just under 3 hours. It is a great initiative as usually I would end up paying about $20-25 for 3 hours parking, which is a real disincentive to coming into the city. If your aim was to get people to drop into the city more and spend money, then it's working.... Thanks for the constant review and improvement of your services...It shows your listening.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi BelindaAP, Sounds like the trial really ticked all the right boxes for you. This is exactly what it was set up for, thanks for the feedback.
  • gogga over 7 years ago
    As a tradesman that has a lot of jobs in the cbd, this costs me more. As it is it is hard enough to find car parks in the city let alone parks that do not cost a fortune. With this pricing structure I am now looking at a min $6 per job unlike before when the first hour was $3, so now my parking costs have doubled over night. The city is not set up for the workers that do not have a fixed location and have to work at multi locations. The loading zones are a joke if you are lucky enough to get one that is empty or still with in the time limits and now the paid parks have increased in price for the people who use them for short term parking. If I was using the parks for shopping I would say this is a good idea but I dont use these parks for shopping and it cost me more to do my job. The city council needs to put measures in place for people who move around the city for work.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi Gogga, thank you for your feedback. This year we will be preparing an action plan for servicing the city. The action plan will look at how we can make the use of loading zones more efficient. We will consult with the community on these plans so it would be great to hear your thoughts on how this could be made better for people who work at multi locations. Keep an eye open for that consultation through this site.In the meantime, there are only 3 UParks in this trial all others continue to have an hourly scale see if any of these might suit http://upark.com.au/ .
  • Admin Commented Brandon Neumann over 7 years ago
    Check out some of things you can do in under 3 hours in and around Rundle Mall - http://www.youtube.com/watch?v=ZLoSbaLo1Og&list=UUhoIahj40jJPc8_mS2mtN5w&index=1&feature=plcp
  • Soozy over 7 years ago
    I use public transport most weekdays to commute to the city, but drive in once a week becasue I attend an evening class. My feedback relates to the adjustment to earlybird parking times for the Frome Street Carpark (and maybe others?). I used to be able to drive in in the morning, go to work and then attend my course for the one Earlybird parking fee, but now the Earlybird time expires before I can return to my car. I am not sure of the rationale of this decision. Surely it is penalising those who wish to stay in the city after work - not just to attend courses, but to dine, shop or whatever - all activities that benefit the culture and economy of the city. Please reconsider this.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi Soozy, thanks for your feedback, you still can park in the mornings and stay for a course all for an Early Bird rate but you are right not at Frome St. Rundle St UPark just around the corner if you pay on the way in before 9.30am you can stay till midnight for the flat $13 fee. Good luck with your course.
  • Col over 7 years ago
    3hours is an hour short for us to go shopping and have a reasonable lunch experience in town. We now leave without lunching. We have heard of many people terrified of going over 3hours and incurring a $25dollar charge, so their resolve is to avoid the city.
    Hide Replies (2)
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for the feedback Col,If we were to provide a different price for 4 hours, what would see as a more appropriate price? Do you think that a higher 4 hour flat rate would work? or would you prefer the fee to be stepped?
      Hide reply (1)
      • Col over 7 years ago
        I think four hours for ten dollars would be ok leaving three hours for six dollars as the starting price. I would still be concerned at the savage increase after four hours but it would be a useful and welcome improvement
  • GregW over 7 years ago
    What are cars doing in the city anyway? They are throw back to the 1970's urban sprawl mentality. Haven't we just introduced a carbon tax to stop emissions from cars? Cars need to be replaced by a myriad of other options including shuttle buses. Car park can be converted to home delivery depots. Gawler place can become a large, open and welcoming entrance to Rundle Mall, rather than a dangerous gauntlet to run. Buses could be funded from the latest Holdens bail out. Drivers could be sourced from the 30% of working age people not employed in South Australia. Some of the annual $32billion Family Tax Assistance could be used.There's plenty of money. All that's required is a desire to become healthier, wealthier and more environmentally friendly.
  • Kevin over 7 years ago
    I am ok with the flat fee being discussed, but may I suggest that there should be a discounted rate for the next hours for people who have made a reasonable purchase/s (say over $100 total spend). Maybe give a 50% per hour reduction, this will encourage people to stay a little longer (and maybe spend a little more).
    Hide Replies (2)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi Rabbit,It is an interesting suggestion and one I have seen work is smaller shopping centres. Would you be more likely to purchase from a shop that did provide a discount on your parking? If the company was to subsidise or pay the difference in the parking fee would they be more likely to gain your business?
      Hide reply (1)
      • Kevin over 7 years ago
        Brandon, I have a young family so essentially any opportunity to save a $ is a draw. Choose between 2 shops one needs an edge and I would think this could be that edge. My original thought was for the whole Mall to be involved as the pulling power of the mass is greater than the few, but start with one, two or three shops and the idea might grow to help the whole precinct.
  • kaz over 7 years ago
    I used the Wyatt St car park today for the first time in a few months. I spent just slightly over 4 hours in the city and it cost $30, which I consider is absolutely over the top!! Like other car park users, I had parked and was in the carpark foyer before I knew anything about the fee changes, otherwise I would have parked elsewhere. I thought the Adelaide City Council wants to encourage shoppers into the city. High parking costs like this do absolutely nothing to bring in people and I will now be more likely to go to the suburbs if I am planning a shopping trip. What was wrong with hourly rates? I don't think its fair that someone pays $6 whether they park for 15 mins or 3 hours, and its certainly not fair that the fee suddenly goes up to $25 if you spend 3 hours and 5 minutes in the car park.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for your feedback Kaz. Just to clarify, you would prefer to have a higher fee for 2 & 3 hours if it meant that the 4th hour was cheaper? If for example the fee structure went up in $4 or $5 increments per hour, that would suit you better than a cheaper flat rate for 3 hours and a higher 4th hour? What do you think is an acceptable hourly rate a car park should charge?
  • Nick over 7 years ago
    We were absolutly disgusted when we left the city on Sunday after 3.5 hours with a $25 parking fee. To go from $6 to $25 is unjustifiable and a blatant grab for cash. We will now only come into the city if we really have to, and we will spread the word about this as far as we can. If you want to drive people away from weekend shopping in the city then you are going about it the right way.
    Hide Replies (2)
    • Admin Commented Brandon Neumann over 7 years ago
      Thanks for sharing your thoughts Nick. I noticed that you referred to weekends in particular. Do you think the fee should be different on a weekend than it is on weekdays?
    • MyriadArdor over 7 years ago
      I agree, I think that the fee after three hours should be normal rates. $25 just leaves a sour taste and defeats the purpose of the council winning people over and getting people to stay in town more.
  • SarahR over 7 years ago
    $6 is great if you are popping into the city for a little while -today I met my friend for a quick lunch and did a little bit of a shop. It is ridiculous that the price jumps by $19 after the 3 hours and $6 is way too much to pay for less than 3 hours.I also think that the evening and Sunday rates should different.I would only use the U-Park if I was sure I was going to be less than 3 hours.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Yes SarahR you are correct if you can get everything done within the 3 hours it is a great deal.Would the reintroduction of a flat fee on Sundays make you more likely to come into the city?If a night rate was reinstated what would you think is fair to pay for the whole evening?
  • RLS over 7 years ago
    The new parking rate for 3 hours makes a lot of sense on week days. However 3 hours is too short if you would like to see a movie and have a meal on the weekend when parking places are not In such demand.I really liked the lower flat rate ($6?) for all day on a Sunday.
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi RLSThanks for you thoughts, so it seems we are getting a theme here that Sundays definitely should be treated different to the rest of the week and have a flat fee?
  • Liberty over 7 years ago
    I was delighted to discover this trial. I used to shop in the city regularly, but haven't been in for a long time due to the price of parking. The 3 hours sure did go very quickly and I found myself racing back to the park with a baby and 3 year old so as not to be charged $25. I missed out on a lot of shops I had hoped to go, but was still satisfied with the parking deal. If this offer was extended, I would certainly shop in the city more frequently. In regards to increasing parking prices so as to encourage more bikes in the city: that doesn't really work when one is coming into the city with babies and little children. Please keep the city a family friendly place to shop!
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi Liberty,Glad you have been getting the benefits from the trial; council is aware that we need to meet the needs of all people within South Australia so parking stations will be around for a while yet.
  • Nannie over 7 years ago
    Hi,When we went into the city a few months ago for lunch and shopping and then got slugged $25 for 31/2 hours we werehorrified consequently haven't been back to city at weekend since. Perhaps at weekends you could have a fixed rate of $6like previous. I rush all week working, not my weekends. Previously we would go to city every couple of weeks socafes & shops are missing out. What prompted this email was last night a group of friends went to dinner & moviesand shock no set night rate on Rundle Street, so now we have decided not to go to city but suburb cinema. We do this about every 6 weeks. I did mention to my husband that the car park was empty as we got a park on first floor - never beforePer haps that is why. $25 on top of cinema prices and dinner is expensive.During the week when you want people not to park all day - I presume that is your objective - it may be fine but perhapsyou could look at week ends and night.regardsBev Bailey
    Hide reply (1)
    • Admin Commented Brandon Neumann over 7 years ago
      Hi Bev,Thanks for sharing your thoughts, it seems that the weekends are high on everyones priorities when it comes to being able to come in and enjoy the city. I certainly agree that the weekends are different. So the flat fee on a Sunday really suited you and brought you into the city?Did you utilise the night rate as well?
  • Goal Quest over 7 years ago
    I was also 15 minutes late and had to pay $25. I have used this new arrangement many times and helps me considerably as I do consulting in the CBD and 3 hrs is usually enough. I think going to $25 for a few minutes over is extreme and greedy. $15 is still more than double, the current excess is not fair or reasonable in my view.
  • Joanna over 7 years ago
    I disagree with this new fee structure. As a mother of 2 young children I usually visit the city for a short period, 1hour or less sometimes, and $6 is not a saving for me. I also think the jump from $6 to $25 for the fourth hour is unjustifiable and not well advertised/signposted.
  • AdamEasterbrook over 7 years ago
    We hope that the trial is adopted. Previously we had pretty much stopped coming into the CBD to shop. We now have started again. A great idea and the 3 hour limit isn't so difficult to track. It's important to make it really clear and visible about the price escalation after the 3 hour point is reached.
  • LionKing over 7 years ago
    I don't bother to come in anymore since the trial started. I use to come into the city and park at Grawler take lunch and catch up with friends, or do some banking. I do this almost everyday before the trial - now I find that I can't get a parking lot at all. I suspect people are not leaving after completing their business because they are thinking that since they have already paid for 3 hours worth they might as well stay for 3 hours so they wander around at the Mall aimelessly without any aim waiting for the time to tick over while their car occupy a parking lot. If they didn't intend to do any shopping an extra 1 or 2 hours won't sway them. They will just end up at the newsagent browsing magazines or at Dymocks browsing books or doing some aimless window shopping. There is no turn over pf parking spaces at all. I don't bother anymore and I go elsewhere. In fact because of the trial I have discovered new places like Burnside Shopping centre, Unley Shopping Centre, The Parade, Mile End Shopping Centre or somewhere else - it's less stressful. I was quite happy to pay for an hour or even two to complete whatever I came in to do and leave. But now it's impossible because the car park is always full!
  • Frequent shopper over 7 years ago
    The UPark trial arrangements are a strong disincentive to visit the city for shopping or a gallery/museum visit and a meal, given the risk of exceeding the three-hour limit and then being subjected to a $25 fee. A retrograde step!