Join the UPark live chat with Councillor Abiad and have your say about the $6 for 3 hours parking trial.

by admin, about 4 years ago

Give us your feedback or ask us a question, from 12noon to1pm Tuesday 24 July.

Please note you will need to refresh your screen occassionally. 

This consultation has concluded.

  • Houssam Abiad over 7 years ago
    Clr Abiad here, welcome to ACC first web chat consultation Froum
  • Houssam Abiad over 7 years ago
    We are here today to talk about the $6 for 3hr parking deal at the Rundle, Wyatt & Gawler Street uParks
    Hide Replies (2)
    • Janet over 7 years ago
      it is a good idea as i only visit the city for short periods and some car parks are huge hourly fees. short term parking should also be on the lower levels so you don't have to spend ages finding a park.
      Hide reply (1)
      • Houssam Abiad over 7 years ago
        Thank you Janet, this has been council policy for years to keep short term parking at lower levels in all the uParks available in the city. When do you usually use the uParks in the city? time? days?
  • smithy over 7 years ago
    Hi Councillor...I think the reduction is a great idea...will Council consider free parking on weekends to encourage greater levels of visitation to the city?
    Hide Replies (2)
    • Houssam Abiad over 7 years ago
      there are 17000 available on street parking in the city for free in most areas around the CBD. Other on street parking fees are currently as low as $0.40. Also uParks offer flat rate all day at the other uParks (not Gawler, Wyatt and Rundle).
      Hide reply (1)
      • smithy over 7 years ago
        Thanks Councillor...I didn't realise there were so many.
  • Houssam Abiad over 7 years ago
    We know from our discussion forum that the removal of the $3.50 evening rate at these car parks has impacted some of you due to the jump in price after 3 hours. Has this had an effect on anyone here?
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    • Janet over 7 years ago
      I usually park at the market and if it goes up significantly, would not go to as many events, as parking just adds more cost to the night out- but now it is very reasonable at the market and we often go to the restaurants in Gouger and Moonta street. cost of parking is definitely a consideration when planning a night out.
      Hide reply (1)
      • Houssam Abiad over 7 years ago
        That is great news, thank you for your feedback
  • star over 7 years ago
    Hi Councillor,The $6 rate may work for short visits, but we had an interesting scenario last Friday night. My husband had a late fri afternoon meeting in city (he drove in from his office is in Fullarton rd). I walked in from my North Adeladie office. We met up, went shopping and then decided to have dinner in Leigh st. What was a lovely evening was somewhat spoilt by the 'nasty' $30 parking fee as the car was parked all up for 5 hours in the city. If we had been smarter we would have taken the car out of the carpark and straight and back in, thereby only paying 2 lots of $6 ($12) in total - that seems ridiculous but we will do that next time!The new fees maybe attractive for short stays but not longer than 3 hours where they jump up dramatically. A deterent to staying in the city to shop and eat on fri night. Maybe there should be reduction for fri night car parking to encourage people to stay after work??
    Hide reply (1)
    • Houssam Abiad over 7 years ago
      Hi StarThank you for sharing your story with us.This specific offer is focused on increasing short term visits to the city up to 3hours. The other uParks have more competitive offers for longer term parkers $6 after 6pm for the whole evening.If you did park in the other uparks you would be up for around $20-$25 for the 5hrs. (Hourly rate up till 6pm plus the flat rate after of $6)
  • scm over 7 years ago
    the removal of the night time rate now means that my car parking at Hungry jacks car park has gone up from $3.50 to 25 to $30!!!I run a radio school class once a week in Rundle Mall (featherstone place) so there's nowhere closer to park that's open at night. It's killing my school because now the students have to pay an extra 240 dollars in parking for doing a 12 week course. I now feel I may have to encourage them to roll the dice and park semi-illegally in the side streets. A parking ticket is almost cheaper than the price of parking. Please bring back the night time rate. PLEASE.
    Hide Replies (3)
    • Houssam Abiad over 7 years ago
      Thank you for your feedback we will take this onboard when we assess the results of the trial and if this rate will continue.
    • DonnaM over 7 years ago
      this is a good point... if parking costs are the same as a ticket... wheres the incentive to do the right thing.
      Hide reply (1)
      • Houssam Abiad over 7 years ago
        Hi DonnaMThank you for your feedbackparking is $6 for 3 hrs, a parking fine is approx $44.If you park for more than 3 hours its $25. The incentive here is to save money and also do the right thing.
  • Janet over 7 years ago
    will need good info out to the public if there are lots of different charges. in the long run, best to keep it simple. such as 3 hrs for $6 with a $6 extension for Friday night.
    Hide reply (1)
    • Houssam Abiad over 7 years ago
      Thanks for your thoughts Janet. This is a 3 month trial and we will be assessing our prices on its completion. Feedback such as yours will be included in the assessment.We did a fairly intensive marketing campaign prior to the launch of this trial. Did you see or hear any of the information prior to or since the launch? How would you have preferred to hear about the change?
  • Admin Commented ally over 7 years ago
    Hi Councillor,thanks for speaking with us I think it's great you are doing this.I thought the rate was great when I first saw it but when I went to use my normal carpark (next to Hungry Jacks) on Sunday I ended up paying $25 - I wasn't happy. I think there needs to be more signage.Would you consider having the $6 for 3 hours during the week and reinstating the full day rate on Sundays?
    Hide Replies (4)
    • Houssam Abiad over 7 years ago
      Hi AllyThank you for your feedback, since the trial commenced we have increased signs in the carparks and we are also adding more.As a result of trial we will take all feedback onboard and we will statistically make an assessment in relation to continuing the trial.Frome street still has the all day sunday rate $6 for all day sunday, not to mention 17000 free on street parking around the city too
    • Julia over 7 years ago
      Hi Councillor, I used the $6 for 3 hours last Saturday. It was nice, but I felt very rushed to make sure I was in and out in the time allowed. Therefore I did my shopping quickly at a few stores only available in the city, then drove to the Westfield Marion for the rest. I think it would be better for shoppers and retailers if the $6 was a flat rate all day for Saturday and Sunday. That way you can have a relaxed shopping trip without worrying about the time and do all your shopping in the City.Thanks.
      Hide reply (1)
      • Houssam Abiad over 7 years ago
        This trial is focused on short term city visitations so it will help us gather information to use in the future on how people us the city.Saturday flat rate applies at Flinders and Topham uParks for $6.Also, $6 flat rate applies all day on Sunday at Frome Upark
    • Houssam Abiad over 7 years ago
      also please refer to the pocket guide for more information http://stage.coa-dev.net/assets/coa/UPark-pocket-guide-june2012.pdf
  • Houssam Abiad over 7 years ago
    Only 15min to go on this online web chat, please feel free to ask more questions as we go along
  • Julia over 7 years ago
    Hi Councillor, I used the $6 for 3 hours last Saturday. It was nice, but I felt very rushed to make sure I was in and out in the time allowed. Therefore I did my shopping quickly at a few stores only available in the city, then drove to the Westfield Marion for the rest. I think it would be better for shoppers and retailers if the $6 was a flat rate all day for Saturday and Sunday. That way you can have a relaxed shopping trip without worrying about the time and do all your shopping in the City.Thanks.
    Hide reply (1)
    • Houssam Abiad over 7 years ago
      Hi JuliaThank you for your commentThis trial is focused on short term city visitations so it will help us gather information to use in the future on how people us the city.Saturday flat rate applies at Flinders and Topham uParks for $6. Also, $6 flat rate applies all day on Sunday at Frome Upark
  • Townie over 7 years ago
    Hi Coucillor,I am a frequent town visitor and have been parking in Gawler Place for as long as I can remember. I think the new rate of $6 for 3hrs is fantastic however I have two points to add: The first is the steep increase in price after 3 hours and the second is the abolishment of the very short visit parking ie a 1 hour rate. Often I find myself needing to whiz into town quickly to pick something or someone up and need to only park for about half an hour however I would like to be able to pay for only that very short stay, not the flat 3 hour rate. Is there a chance that a 1 hour fee will come back?
    Hide Replies (3)
    • Houssam Abiad over 7 years ago
      Hi TownieThank you for supporting Adelaide and for your comment.On your first comment, if this deal wasnt in place on a regular day the price will be between $16-$20 depending on the upark you use. Under this new proposed trial it will only cost $25. The purpose of this trial is to support short term parking in the city and promote the city as a shopping and a cultural destination.As for your second comment, currently the 1hr cost in the other uParks is approx $4 for the first hour.
      Hide Replies (2)
      • Townie over 7 years ago
        $6 is too much to pay for less than 1 hour of parking! Why not introduce $3 for the first hour with the $6 for 3 hours if you really want to promote short term parking in the city?
        Hide reply (1)
        • Houssam Abiad over 7 years ago
          The challange is we still need to have the numbers work and achieve revenue neutrality for the upark business. uPark revenue raised is invested back into Adelaide City. The statistics gathered as part of this trial will allow us to use the information to improve on our offer at the uParks.
  • FBS003 over 7 years ago
    Hi,I agree with "Star" Comment 5 24 Jul 2012, 12:25 PM.I work in the city, my partner works out of the city and drove in to meet up after work last Friday to go to dinner in Rundle st and see a movie at Palace/Nova and then an after movie drink at the Exeter, all of that was fine until we got a $30 parking bill for 5 hours. Pretty sure I was supporting the Rundle street strip but I won't be if it's going to cost me $30 in parking, I'll be doing this kind of activity in North Adelaide instead, this aint Sydney.Realisticly 3 hours isn't enough if you're coming into the city to go shopping if you include taking a break for a coffee/beer/lunch/dinner. This won't attract people it will drive them away.And what's with the "decluttering" plan for Rundle st, again a few kiosk shops in the middle strip of the mall isn't the reason people don't go there in the evenings, it's because there's no reason to go there in the first place, specially if it's going to cost you $30 or more in parking.
    Hide reply (1)
    • Houssam Abiad over 7 years ago
      Hi FBS003Thank you for sharing you story with us, and your feedback will be taken onboard.Other uParks in the city still have a night rate offer available and i recommend you try them.This trial will run for 3 months and it will help us gather valuable statistics on how to manage the uParks in the future.
  • neilg over 7 years ago
    Hi Councillor. Thanks for the opportunity to comment. The intro of the short term rate is a fantastic idea and came into use for me last week when I had to take my son to a couple of medical appointments from my city workplace. Increases flexibility and is worker and visitor friendly.
    Hide reply (1)
    • Houssam Abiad over 7 years ago
      Thanks for sharing your story Neilg. Its good to see that the trial rate has been of benefit to you.
  • Houssam Abiad over 7 years ago
    Thanks everyone for your comments and feedback.If you've missed the live chat but still have something to say, join the ongoing discussion forum which will be open until the 30th September. We also have the Q & A section on our page if you have a burning question you'd like us to respond to. This has been a great experience for us as our first live online chat; keep your feedback coming!