How does the council justify a jump from $6 to $25?. I am a country person who had to come to the city for medical app for my 3 year old couldn't help but to go over the 3hours by half and hour and got slugged $25 I couldn't help going over the time, I certainly won't spend anytime shopping in the mall. NOT HAPPY
I am sorry that the 3 hours proved to be too short for you on the day, Council thoughts were on offering a big discount for the second and third hours then reverting back to an hourly fee.
All fees will be reassessed as part of the assessment occurring at the end of the trial.
I was told by more than one person that the UPark on Frome St between North Tce & Rundle St is the cheapest in the area, I also knew about the $6 fee for under 3hrs. However, on Friday the 21st Sept I was charged $12 for under 3hrs... I parked just after 9.30am, met a friend for coffee, attended an appointment, bought couple of accessories in Rundle St & left at 11.45am to pick up my son...well under three hours. I paid by credit card & didn't have time to query with anyone as I had to pick up my son by midday.
Why was I overcharged?
Sorry the 3 hours for $6 is on offer only at Rundle, Wyatt & Gawler UParks and the normal sliding hourly scale applies in Frome which does charge $12 for between 2 - 3 hours.
It was hoped the advertising was clear - did you see the adverts or did you hear about it by word or mouth?
$6 for 3 hours wonderful, but I wonder what the cafe owners think?
What about the rates for subsequent hours?
At $25 if you go into the fourth hour no one is going to risk stopping for even a 'quick bite' to eat let alone meet a friend for lunch and some retail therapy!
Thanks for your feedback Jacqui, I can see where you are coming from. The short term parking offer is there to support people who know they will be quick. We have some great longer term parking options for the people who know they want a bit more time to have some serious retail therapy and a gas bag over lunch – I would normally use Pirie/Flinders if I’m going down to Rundle Street or Topham Mall if I’m heading to the Haighs end of Rundle Mall – on Sat and Sun this only costs me $6.
I have a city card for the car parks, but am still confused as to how much I should pay if I have been in the park over 1 hour. I was in their the other day for 2 hours and didnt have to pay any thing Is this right?
For the duration of the trial at UPark on Gawler Place, Rundle Street and Wyatt Street, holders of city rewards cards receive 3 hours free, regardess of their length of stay. It doesn't seem fair to pay $6 if you stay for under 1 hour and then nothing if you stay over 1 hour, so we have just removed the charge for the first 3 hours. This structure will be in place for the remainder of the trial period but may change after that.
I was shell shocked last night when the ticket machine asked me for $25 instead of the $3.50 I payed normally. This is an unbelievable rise and very upsetting. I am doing a study course and can not afford to pay that much for parking. I did not feel being enough prepared for this kind of change. Where do I go now for parking???????
Apologies for the tardy reply, we were having some troubles with our system - should be all fixed now.
We still have Night rate available at many of our other UParks. Depending on the location you are visiting, a $6 night rate is available at UPark on Pirie/Flinders after 7pm weekedays, UPark at Light Square from 4pm Weekdays and at Topham Mall from 6pm weekdays. A night rate is also available at UPark on Grote Street and Central Market. Visit UPark.com.au for further information on night rate times at these locations.