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The draft Waste and Recycling
Services Policy and Operating Guideline were open for public consultation from 1 May 2014 to 6
A number of engagement methods
were used to obtain community feedback and a total of 85 written submissions
67 online Feedback Forms through Your Say
8 hard copy Feedback Forms;
9 email submissions;
1 question through Council’s online Question and
A summary of the feedback
received can be viewed here.
Thank you to all respondents who
contributed to the consultation.All feedback was reviewed and
considered to inform changes to the draft Waste and Recycling Services Policy
and Operating Guideline that was then presented to Council for endorsement on
22 July 2014. Click here to read the Council report.
Summary of changes to the Policy from community feedback
Amendments to the draft Policy and Operating Guideline
have been made to clarify processes for the transition to new services and to
clarify when new provisions and allowances will apply. The changes to the
Policy and Operating Guideline are:
- the draft Policy and Operating Guideline were amended
to embed education and compliance as integral components of the hard waste
collection service design. A comprehensive program will be developed with
Council in 2015 to support correct and effective use of Council services to
reduce illegal dumping.
- consultation feedback indicated that consistent and
regular educational materials need to be delivered to ensure that the transient
population within the City are familiar with the waste and recycling services
provided by Council. The draft Policy and Operating Guideline were amended to
embed education and compliance as integral components of the service design.
- the Operating Guideline was amended to incorporate
updated waste generation rates from Zero Waste SA to inform service design in
high density residential settings.
Waste and Recycling Services Policy is
The next step is to procure waste
and recycling collection services required to implement the new Policy. This
process has started and will conclude on 8 December 2015 with commencement of
the new collections contract.
Pilots and staged introductions
of new waste and recycling services will be undertaken to progressively implement
the Policy. A list of service pilots and guidance on transitional arrangements
will be maintained here.
A comprehensive education
program will prepare the community for service changes, including information
about new allowances and collection frequencies.
Waste and Recycling Services
Fact Sheets for the following sectors have been developed for Residential kerbside, High density mixed use buildings and Businesses. Click here to view the fact sheet.