Draft Waste and Recycling Services Policy

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Consultation has concluded

See the News Tab below for the outcome of this consultation.

Adelaide City Council provides waste and recycling services to residential premises and eligible business premises.

Council is developing a Waste and Recycling Services Policy to define our role as a waste management service provider, clarify eligibility criteria, reduce amenity impacts from service provision, overcome barriers to servicing larger or more complex sites and provide optional enhanced services.

Project Information
  • Read through the documents in the 'Related Documents' section on the right-hand side for background information on this project.
  • View the FAQs section on the right-hand side for commonly asked questions about this project.
See the News Tab below for the outcome of this consultation.

Adelaide City Council provides waste and recycling services to residential premises and eligible business premises.

Council is developing a Waste and Recycling Services Policy to define our role as a waste management service provider, clarify eligibility criteria, reduce amenity impacts from service provision, overcome barriers to servicing larger or more complex sites and provide optional enhanced services.

Project Information
  • Read through the documents in the 'Related Documents' section on the right-hand side for background information on this project.
  • View the FAQs section on the right-hand side for commonly asked questions about this project.
Consultation has concluded

  • Consultation Outcome

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    The draft Waste and Recycling Services Policy and Operating Guideline were open for public consultation from 1 May 2014 to 6 June 2014.

    A number of engagement methods were used to obtain community feedback and a total of 85 written submissions were received:

    • 67 online Feedback Forms through Your Say Adelaide;
    • 8 hard copy Feedback Forms;
    • 9 email submissions;
    • 1 question through Council’s online Question and Answer

    A summary of the feedback received can be viewed here.

    Thank you to all respondents who contributed to the consultation.All feedback was reviewed and considered to inform changes to the draft Waste and Recycling Services Policy and Operating Guideline that was then presented to Council for endorsement on 22 July 2014. Click here to read the Council report.

    Summary of changes to the Policy from community feedback
    Amendments to the draft Policy and Operating Guideline have been made to clarify processes for the transition to new services and to clarify when new provisions and allowances will apply. The changes to the Policy and Operating Guideline are:

    • the draft Policy and Operating Guideline were amended to embed education and compliance as integral components of the hard waste collection service design. A comprehensive program will be developed with Council in 2015 to support correct and effective use of Council services to reduce illegal dumping.
    • consultation feedback indicated that consistent and regular educational materials need to be delivered to ensure that the transient population within the City are familiar with the waste and recycling services provided by Council. The draft Policy and Operating Guideline were amended to embed education and compliance as integral components of the service design.
    • the Operating Guideline was amended to incorporate updated waste generation rates from Zero Waste SA to inform service design in high density residential settings.

    The final:

    • Waste and Recycling Services Policy is available here.

    Next Steps
    The next step is to procure waste and recycling collection services required to implement the new Policy. This process has started and will conclude on 8 December 2015 with commencement of the new collections contract.

    Pilots and staged introductions of new waste and recycling services will be undertaken to progressively implement the Policy. A list of service pilots and guidance on transitional arrangements will be maintained here.

    A comprehensive education program will prepare the community for service changes, including information about new allowances and collection frequencies.

    Waste and Recycling Services Fact Sheets for the following sectors have been developed for Residential kerbside, High density mixed use buildings and Businesses. Click here to view the fact sheet.